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<h3>To create and format your message</h3>
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<ol class="list">
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<li>All messages start from a template</li>
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<li>Click “<a href={{ url_for('.choose_template', service_id=current_service.id) }}>Send Messages</a>”. You'll see existing templates.</li>
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<li>Click "<a href={{ url_for('.choose_template', service_id=current_service.id) }}>Send Messages</a>". You'll see existing templates.</li>
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<li>Add a new template or choose an existing template and select Edit.</li>
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</ol>
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@@ -82,7 +82,7 @@
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<h4>Example</h4>
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<p>To personalize with the recipient's first name and include a reference number:</p>
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<p class="padding-2 bg-base-lightest">State WIC: Hello ((first name)), your reference is ((ref number)). Please provide this number when you call 123-123-1234 to make an appointment.</p>
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<p class="padding-2 bg-base-lightest">State WIC: Hello ((first name)), your reference is ((ref number)). Please provide this number when you call 555-123-1234 to make an appointment.</p>
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<p>Note that variations in the length of personalized content can impact the length of specific messages, and may affect
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the number of parts used.</p>
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@@ -109,7 +109,7 @@
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<li>
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If you want to make people who are homebound aware of the option of virtual visits (but not other message recipients):
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</br>
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<p class="padding-2 bg-base-lightest">State Medicaid: Please call 123-123-1234 to schedule an appointment. ((homebound??Virtual visits are available.))</p>
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<p class="padding-2 bg-base-lightest">State Medicaid: Please call 555-123-1234 to schedule an appointment. ((homebound??Virtual visits are available.))</p>
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</li>
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<li>
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If you want to send a messages in different languages to different recipients:
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@@ -234,7 +234,7 @@
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</li>
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<li>Auto-response text:
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</br>
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<p class="padding-2 bg-base-lightest">State Agency: This number is unmonitored. To contact us, call us at 123-123-1234. We will never ask for personal details
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<p class="padding-2 bg-base-lightest">State Agency: This number is unmonitored. To contact us, call us at 555-123-1234. We will never ask for personal details
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in a text. If you have questions about how to protect your privacy, see statename.gov/privacy.</p>
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</li>
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</ol>
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