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Don't raise P1 for broadcasts
This is happening on the AWS side now as part of alphagov/notifications-broadcasts-infra#267 - but we still want to keep the zendesk ticket as it contains useful context _and_ provides visibility to the team.
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@@ -58,7 +58,7 @@ def check_event_is_authorised_to_be_sent(broadcast_event, provider):
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def check_event_makes_sense_in_sequence(broadcast_event, provider):
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"""
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If any previous event hasn't sent yet for that provider, then we shouldn't send the current event. Instead, fail and
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raise a P1 - so that a notify team member can assess the state of the previous messages, and if necessary, can
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raise a zendesk ticket - so that a notify team member can assess the state of the previous messages, and if necessary, can
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replay the `send_broadcast_provider_message` task if the previous message has now been sent.
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Note: This is called before the new broadcast_provider_message is created.
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@@ -128,7 +128,7 @@ def send_broadcast_event(broadcast_event_id):
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broadcast_event.message_type == BroadcastEventMessageType.ALERT
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):
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broadcast_message = broadcast_event.broadcast_message
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# raise a P1 to alert team that broadcast is going out.
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# raise a zendesk ticket to alert team that broadcast is going out.
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message = '\n'.join([
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'Broadcast Sent',
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'',
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@@ -146,7 +146,6 @@ def send_broadcast_event(broadcast_event_id):
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subject="Live broadcast sent",
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message=message,
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ticket_type=zendesk_client.TYPE_INCIDENT,
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p1=True,
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)
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current_app.logger.error(message)
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