Don't raise P1 for broadcasts

This is happening on the AWS side now as part of
alphagov/notifications-broadcasts-infra#267 - but we still want to keep
the zendesk ticket as it contains useful context _and_ provides
visibility to the team.
This commit is contained in:
sakisv
2021-09-09 16:44:19 +03:00
parent 187e58d8ae
commit 65c21f694c

View File

@@ -58,7 +58,7 @@ def check_event_is_authorised_to_be_sent(broadcast_event, provider):
def check_event_makes_sense_in_sequence(broadcast_event, provider):
"""
If any previous event hasn't sent yet for that provider, then we shouldn't send the current event. Instead, fail and
raise a P1 - so that a notify team member can assess the state of the previous messages, and if necessary, can
raise a zendesk ticket - so that a notify team member can assess the state of the previous messages, and if necessary, can
replay the `send_broadcast_provider_message` task if the previous message has now been sent.
Note: This is called before the new broadcast_provider_message is created.
@@ -128,7 +128,7 @@ def send_broadcast_event(broadcast_event_id):
broadcast_event.message_type == BroadcastEventMessageType.ALERT
):
broadcast_message = broadcast_event.broadcast_message
# raise a P1 to alert team that broadcast is going out.
# raise a zendesk ticket to alert team that broadcast is going out.
message = '\n'.join([
'Broadcast Sent',
'',
@@ -146,7 +146,6 @@ def send_broadcast_event(broadcast_event_id):
subject="Live broadcast sent",
message=message,
ticket_type=zendesk_client.TYPE_INCIDENT,
p1=True,
)
current_app.logger.error(message)