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c11e317dad
This was a minor issue in a recent incident [1]. We don't want people emailing us directly: - It's harder to collaborate on replies than in Zendesk, where I can see who's editing. - We can't take advantage of macros like we can in Zendesk. - People emailing us directly creates an unnecessary distraction and it's easy to lose track. We want to minimise distractions in an incident situation. - We use notify-support@ for monitoring, so we don't want noise. [1]: https://docs.google.com/document/d/1eArpcYoCmhlgB45FZpGj1_HnkAgpgtgwr-KBiUq7h8c/edit#
129 lines
7.8 KiB
HTML
129 lines
7.8 KiB
HTML
<!DOCTYPE html>
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<html lang="en" class="govuk-template ">
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<head>
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<meta charset="utf-8" />
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<title>
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Sorry, there is a problem with the service – GOV.UK Notify
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</title>
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<meta name="viewport" content="width=device-width, initial-scale=1, viewport-fit=cover">
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<meta name="theme-color" content="#0b0c0c" />
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<meta http-equiv="X-UA-Compatible" content="IE=edge" />
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<link rel="shortcut icon" sizes="16x16 32x32 48x48" href="/static/images/favicon.ico?de7abc5226925203ac10b0a4a94af949" type="image/x-icon" />
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<link rel="mask-icon" href="/static/images/govuk-mask-icon.svg?2afd125b1db96109388d4a0727312f3e" color="#0b0c0c">
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<link rel="apple-touch-icon" sizes="180x180" href="/static/images/govuk-apple-touch-icon-180x180.png?a0f7e1b728a42016b247dc54ee40d055">
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<link rel="apple-touch-icon" sizes="167x167" href="/static/images/govuk-apple-touch-icon-167x167.png?f636cb7d471fc6239d2241d75cbdabcb">
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<link rel="apple-touch-icon" sizes="152x152" href="/static/images/govuk-apple-touch-icon-152x152.png?40846d46aa37232e2b35065769ce567c">
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<link rel="apple-touch-icon" href="/static/images/govuk-apple-touch-icon.png?3c45daa1f1e716458e4da954b973002e">
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<link rel="stylesheet" media="screen" href="/static/stylesheets/main.css?d077f86473501ab244de0b30600536ee" />
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<link rel="stylesheet" media="print" href="/static/stylesheets/print.css?28010888ca5719dc83d7c2c80f6ed2b2" />
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<style>
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.govuk-header__container { border-color: #005EA5 }
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</style>
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<meta property="og:image" content="/static/images/govuk-opengraph-image.png">
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</head>
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<body class="govuk-template__body ">
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<a href="#main-content" class="govuk-skip-link">Skip to main content</a>
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<header class="govuk-header " role="banner" data-module="header">
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<div class="govuk-header__container govuk-width-container">
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<div class="govuk-header__logo">
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<a href="/accounts-or-dashboard" class="govuk-header__link govuk-header__link--homepage">
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<span class="govuk-header__logotype">
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<svg
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role="presentation"
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class="govuk-header__logotype-crown"
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viewbox="0 0 132 97"
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height="32"
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>
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></path>
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<image src="/assets/images/govuk-logotype-crown.png" xlink:href="" class="govuk-header__logotype-crown-fallback-image" width="36" height="32"></image>
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</svg>
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<span class="govuk-header__logotype-text">
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GOV.UK
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</span>
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</span>
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<span class="govuk-header__product-name">
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Notify
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</span>
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</a>
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</div>
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</div>
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</header>
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<div class="govuk-width-container">
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<main class="govuk-main-wrapper govuk-!-padding-top-0 govuk-!-padding-bottom-12" id="main-content" role="main">
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<div class="govuk-grid-row">
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<div class="govuk-grid-column-full">
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<h1 class="govuk-heading-l govuk-!-padding-top-7">
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Sorry, there is a problem with the service
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</h1>
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<p class="govuk-body">
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Try again later.
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</p>
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<p class="govuk-body">
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You can check our <a class="govuk-link govuk-link--no-visited-state" href="https://status.notifications.service.gov.uk/">system status</a> page to see if there are any known issues.<br/>To report a problem, email <a href="mailto:gov-uk-notify-support@digital.cabinet-office.gov.uk">gov-uk-notify-support@digital.cabinet-office.gov.uk</a>
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</div>
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</div>
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</main>
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</div>
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<footer class="govuk-footer " role="contentinfo">
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<div class="govuk-width-container ">
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<div class="govuk-footer__meta">
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<div class="govuk-footer__meta-item govuk-footer__meta-item--grow">
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<h2 class="govuk-visually-hidden">Support links</h2>
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<div class="govuk-footer__meta-custom">
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Built by the <a href="https://www.gov.uk/government/organisations/government-digital-service" class="govuk-footer__link">Government Digital Service</a>
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</div>
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<svg
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role="presentation"
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focusable="false"
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class="govuk-footer__licence-logo"
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xmlns="http://www.w3.org/2000/svg"
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viewbox="0 0 483.2 195.7"
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height="17"
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width="41"
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>
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<path
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fill="currentColor"
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/>
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</svg>
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<span class="govuk-footer__licence-description">
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All content is available under the
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<a
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class="govuk-footer__link"
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href="https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/"
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rel="license"
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>Open Government Licence v3.0</a>, except where otherwise stated
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</span>
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</div>
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<div class="govuk-footer__meta-item">
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<a
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class="govuk-footer__link govuk-footer__copyright-logo"
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href="https://www.nationalarchives.gov.uk/information-management/re-using-public-sector-information/uk-government-licensing-framework/crown-copyright/"
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>© Crown copyright</a>
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</div>
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</div>
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</div>
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</footer>
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</body>
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</html>
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