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Requests to go live and email branding requests come through to Zendesk with tags attached automatically. With the revised taxonomy some of these tags need to be updated, as summarised in this spreadsheet. In addition, `notify_action` tag has to be added in each of those cases. Old|New ---|--- `notify_request_to_go_live_complete`|`notify_go_live_complete` `notify_request_to_go_live_incomplete`|`notify_go_live_incomplete` `notify_action_add_branding`|`notify_branding` `notify_request_to_go_live_incomplete_mou`|`notify_go_live_incomplete_mou` `notify_request_to_go_live`|`notify_go_live` – https://docs.google.com/spreadsheets/d/1o5ATsFsVK8Qpj7x8QvxX-SfEuBZ75028GEySVcdBFYU/edit#gid=0 – https://www.pivotaltracker.com/story/show/169842970