Ben Thorner c11e317dad Point people to Zendesk if there's a problem ...

This was a minor issue in a recent incident [1].

We don't want people emailing us directly:

- It's harder to collaborate on replies than in Zendesk, where I
can see who's editing.

- We can't take advantage of macros like we can in Zendesk.

- People emailing us directly creates an unnecessary distraction
and it's easy to lose track. We want to minimise distractions in
an incident situation.

- We use notify-support@ for monitoring, so we don't want noise.

[1]: https://docs.google.com/document/d/1eArpcYoCmhlgB45FZpGj1_HnkAgpgtgwr-KBiUq7h8c/edit#

2022-01-18 11:48:17 +00:00

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assets

Point people to Zendesk if there's a problem

2022-01-18 11:48:17 +00:00

broadcast_areas

Store CRS to avoid costly lookup

2021-12-01 14:10:55 +00:00

main

Add link next to org team members allowing them to be removed

2022-01-13 14:08:37 +00:00

models

fix bug where job reports showed before jobs finished

2022-01-14 15:48:04 +00:00

notify_client

Tweak and add test for OrganisationsClient.remove_user_from_organisation

2022-01-13 14:08:37 +00:00

s3_client

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status

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templates

Point people to Zendesk if there's a problem

2022-01-18 11:48:17 +00:00

utils

Add hscni.net to list of allowed domains

2021-12-20 11:41:10 +00:00

__init__.py

Remove redundant 413 error page

2021-12-09 14:48:34 +00:00

asset_fingerprinter.py

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cloudfoundry_config.py

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config.py

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event_handlers.py

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extensions.py

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formatters.py

Update utils to do linear transformation of polygons

2021-12-01 14:10:54 +00:00

navigation.py

Add link next to org team members allowing them to be removed

2022-01-13 14:08:37 +00:00

proxy_fix.py

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statistics_utils.py

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template_previews.py

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url_converters.py

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version.py.dist

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webauthn_server.py

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