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notifications-admin/app/templates/views/about/security.html
2025-04-03 11:57:21 -04:00

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{% extends "base.html" %}
{% import "components/nav_breadcrumb.html" as breadcrumbs %}
{% set page_title = "Security" %}
{% block per_page_title %}
{{page_title}}
{% endblock %}
{% block content_column_content %}
{{ breadcrumbs.breadcrumb(page_title, "About", "main.about_notify") }}
<section class="usa-prose">
<h1>{{page_title}}</h1>
<p class="font-sans-lg text-base">Notify.gov is built for the needs of government agencies with fundamental system
security processes in place to:
</p>
<ul>
<li>protect user data</li>
<li>keep systems secure</li>
<li>manage risks around information</li>
</ul>
<p>
Notify.gov operates under a full three-year <a class="use-link usa-link--external"
href="https://digital.gov/resources/an-introduction-to-ato/"
target="_blank"
rel="noopener noreferrer"
aria-label="Authority-to-Operate (ATO) (opens in a new tab)">Authority-to-Operate (ATO)</a>. This
federal security authorization process leverages security
controls provided by National Institute of Standards and Technology (NIST).
</p>
<p>
Our infrastructure runs on <a class="use-link usa-link--external"
href="https://www.cloud.gov/"
target="_blank"
rel="noopener noreferrer"
aria-label="cloud dot gov (opens in a new tab)">cloud.gov</a> and utilizes several
services through Amazon Web
Services (AWS), including <a class="use-link usa-link--external"
href="https://aws.amazon.com/sns/"
rel="noopener noreferrer"
target="_blank"
aria-label="AWS SNS (opens in a new tab)">
AWS SNS </a> for sending SMS
messages.
</p>
<p>For more information about the Notify.gov infrastructure, contact us at <a
href="mailto:notify-support@gsa.gov">notify-support@gsa.gov</a>.</p>
<h2>Data</h2>
<p>
On Notify.gov, data is encrypted both in transit and at rest. To send a message, agencies upload a spreadsheet of
phone numbers and other necessary data from their existing data management system.
</p>
<p>
Notify.gov is not a system of record, so it does not have a System of Records Notice (SORN). Agencies are
responsible for managing their data outside of Notify.gov.
</p>
<h3>Data retention</h3>
<p>
Any data uploads that have recipient data are held for seven calendar days; personally identifiable information
(PII) is never stored in Notifys database.
</p>
<h2>Multi-Factor Authentication</h2>
<p>
Notify.gov uses <a class="use-link usa-link--external"
href="https://login.gov/what-is-login/"
rel="noopener noreferrer"
target="_blank"
aria-label="Login dot gov (opens in a new tab)">Login.gov</a> for enhanced security.
Login.gov is an extra layer of security created by the government that uses multi-factor authentication and stronger
passwords to protect your account.
</p>
<p>
To access Notify.gov, users will use a Login.gov account associated with their agency (.gov) email with one of the
<a class="use-link usa-link--external"
href="https://login.gov/help/get-started/authentication-methods/"
rel="noopener noreferrer"
target="_blank"
aria-label="login dot gov multi-factor authentication methods (opens in a new tab)"
>multi-factor authentication
methods</a> offered through Login.gov.
</p>
</section>
{% endblock %}