Another thing we did for templates, when they started to get
unmanageable, was add a find-as-you type search. We’ve observed real
users interacting with this to great effect, so I think it makes sense
for users too.
Like for templates, it only shows up when there are more than 7, so that
it’s not clutter for teams who don’t have a lot of members.
Some teams have a lot of users now (I think the record is 172). So we
should make it easier for teams to manage large numbers of users.
This is the same change we made for templates (from most recent to
alphabetical) when the number of templates was getting unmanageable.
Sorted on email address because invited users don’t have a name (and
not sorted on both, because a lot of departments have a
`lastname.firstname` scheme for email addresses, but people generally
enter their names as `Firstname Lastname`).
It was too far apart.
Can’t be fixed by reducing the margin on the table because this would
bring the table too close to other elements when the ‘only showing’
thing isn’t present.
* ESFA IDAMS – Department for Education
* SRFT Care Call – Salford Royal NHS Foundation Trust
* Data Statistics – Ministry of Housing, Communities & Local Government
* Home Office Atlas – Home Office
* Bracknell Forest Council - Waste & Recycling – Bracknell Forest Council
It’s ‘per month’ – ‘a month’ is a colloquialism.
Large numbers should be chunked using commas; ‘20,000’ already is, this commit makes ‘1000’ consistent.
Users can choose whether to have these features on or off now. And
a platform admin can still use the same controls to switch the features
on or off on behalf of a user. There’s no need for the separate buttons.
Our support ticket analysis shows that the most common action request
after going live is turning on letters.
We just do this for any team that requests it – there’s no gatekeeping.
So we should just allow people to make the change themselves.
This will be a better experience for our users, and less work for us.
The design of the page replicates roughly what we have for international
text messaging.
One of the things that came out of the support analysis was that people
were asking how much inbound SMS costs. There wasn’t a significant
volume of these requests, but the fix seems low-effort and
non-disruptive enough that we should do it.
Content by Thom.
We’ve seen people come back to this page once signed in and be confused what it’s for and how they get back to Notify.
The best way to avoid confusion is (we think) getting people to close this tab.
