If a user is logged in then we already know their name and email
address. So there’s no need for them to fill them again on the support
form.
One concern we might have about this is the user not realising we’re
doing this, and the feedback form looking like a bit of a black hole.
So we’re replaying their email address on this page to reassure them
that:
- we know who they are
- and that they’ll get a reply
The kind of communications we’re getting at the moment can broadly be
broken down into:
- problems
- questions and feedback
We will need to triage problems differently, because they could
potentially be urgent/severe/emergency/P1/whatever language we use.
Questions or feedback will never be P1.
Two reasons for making the user categorise their tickets themselves:
- Outside of hours we can’t get someone out of bed in order to decide if
a ticket is a problem or just feedback
- We can tailor the subsequent pages to whether it’s a problem or
feedback (eg showing a link to the status page if the user is having
a problem)
This commit let’s users make the choice with a pair of radio buttons.
It also cleans up a bunch of the tests and parameterizes them so we’re
testing the flow for both ticket types.
Our support process is about to get more fully fledged so we’ll need
an index page to route people properly.
We reckon that users will also want to know what the support process is,
so let’s explain it on this page.
The url was not being properly formed, missing the tempalte_id, meaning the back button on the page did not work.
This fixes that, includes a check of the url for the back button.
Problem: it wasn’t saying ‘phone number’ or ‘email address’
Why: we renamed `Recipients.recipient_column_header` to
`Recipients.recipient_column_headers`, and made it return a list, not
a string.
The fix: take the first item of the list, and use that to decide whether
it’s phone numbers or email addresses that you’re not allowed to send
to.
N.B. This won’t work for letters, but we don’t know how trial mode is
going to work for letters anyway.
(previously it would have sent them to the choose template page)
if the user has added new templates or deleted the example one,
they're clearly competent enough to use the app so don't worry
(we wouldn't know what URL the tour starts on since the UUID of
the example template is random)
We don’t want sanitized content going into the database, because
sometimes we need the content unsanitised. The path from admin to the
API is where the template goes on it’s way to the database. So let’s
make sure we’re not sanitizing it at this stage.
We can no longer trust that the content of templates stored in the
database is safe.
Utils now has code to sanitise the content of templates.
This commit:
- updates utils to bring this code in
- modifies some integration tests to make sure everything is working
(there are more extensive unit tests in utils)
previously we were issuing a flask redirect (302) from the function,
which we then attempted to unpack as a dict further down the line.
raise a werkzeug.routing.RequestRedirect (301 MOVED PERMANENTLY)
instead. note: only use this pattern when the URL they attempted to
access will *NEVER* be valid, as 301s are cached by browsers.
There is a check that the template can not be created as priority if the user is not a platform admin.
There is a check that the template can not change the `priority` unless they are a platform admin.
Right now we can show what a letter template looks like as a PDF or PNG.
This commit completes the work so this is also possible when:
- showing a template with the placeholders replaced
- showing any version of a template
Also removes dependency on `Exception().message`, which was deprecated
in Python 2.6. See
97f82d565f
for full details.
The flow is as follows:
If the invited user clicks on the /invitation/<token> link in the email (now on /register-from-invite),
then goes to another browser and registers for Notify.
Coming back to the other browser, submit the form for /register-from-invite.
This PR fixes that bug and adds a couple tests for register_from_invite
The breaking change page was taking the rendered template and saving
that if the user confirmed the change. This meant that templates could
be saved with `<span class="placeholder">…</span>` in their subject line
for example.
This commit fixes it so that it uses whatever data the user submitted,
not the rendered version of this.
The PDF preview is all good, but it’s hard, finickeity and feels dirty
to embed a PDF in a web page. It’s a more natural thing to embed an
image in a web page.
So this commit adds another endpoint to return an image of a letter
template. It generates this image from the PDF preview, so the stack
looks like:
1. `template.png` (generated in admin)
2. `template.pdf` (generated in admin)
3. HTML preview (generated by a `Renderer` in utils)
4. `Template` instance
5. serialised template from API
6. Template stored in database
The library used to convert the PDF to an image is Wand[1], which binds
to ImageMagick underneath. So in order to get this working locally on a
Mac you will probably need to do:
`brew install imagemagick ghostscript cairo pango`.
To get it working on Ubuntu/EC2 is an exercise left to the reader…
1. http://docs.wand-py.org/en/0.4.4/
