Can’t think of a good reason why someone who is only sending messages
would need a download of all the messages their entire team has sent.
Most of the ‘caseworking’ teams have been getting on fine without this
link; it’s only recently we brought it back.
One of the big things we found in user research was that people were
uncertain what the effect of giving someone basic view was.
So in the spirit of ‘show don’t tell’, this commit adds a way for users
to preview basic view. They can go into the preview and click around as
much as they like, just as if they really had the basic view assigned to
them.
Once they have seen enough they can return to the settings page where
they can decide whether or not to switch basic view on for real.
Since platform admins can use the new settings page, this commit:
- links to that page
- removes the platform-admin-only endpoint that switches basic view on
and off
This commit adds radio buttons to the ‘basic view’ page. This will let
users choose whether basic view is on or off for their service.
As before, this page will only be linked to if a service already has
basic view, so this commit does not launch the new feature.
This commit adds:
- a row to the settings page…
- …which links to a page explaining what basic view is
The new row (and link) will only appear for services who already have
the feature switched on. This is because we are not launching the
feature yet, so it shouldn’t be available to just anyone.
‘Caseworker’ was a bad name because it:
- suggested that Notify might be expanding into case management
- may or may not map to someone’s actual role, in a confusing way (this
is why ‘manager’ is also a bad name)
‘Basic view’ is the best name we could come up with because:
- it describes the purpose of feature, not the user
- a ‘view’ changes what you can _see_ as much as it changes what you can
do
Admin remains a good word – in research users self-describe their use
of Notify in using it. This commit makes the name ‘admin view’ to match
‘basic view’.
This also means we can hide the legend for this fieldset because the
choices are self-explanatory.
There was a bug where caseworking users skipped the part of the invite
flow where their invite was cleared from the session. This caused
a 500 if they later tried to create another service.
This commit makes sure that both types of user have the invite cleared
from the session after accepting it.
This link is useful for people who are setting up templates and want to
test out how they look/how Notify works.
‘Caseworker’ users shouldn’t need to send themselves messages on a
regular basis, so this link is another thing we can take away.
The other task that caseworkers have to do (much less often than sending
messages) is look at the messages which they’ve sent. The reason for
doing this is usually to find a specific message which someone has
complained about.
This commit adds:
- a page where they can do that
- a navigation item so they can get to that page
We reckon that because this is about finding specific messages, not
reporting that it’s fine to mush all the channels (email, text, letter)
into one table.
Caseworkers skip the template page in their message sending journey.
Instead they go straight from picking a template to the first step of
sending. So the ‘Back’ link should send them straight back to the
picking a template page, skipping the individual template page (which
they don’t have permission to view).
The main task that we think ‘caseworker’ users do is send one off
messages.
So this commit:
- makes sure users who don’t have the `view_activity` permission (ie
not ‘admin’ users) can still send messages
- adds navigation so that these users have a place to go from which to
start the process of sending a one off message
This commit changes the form that the user sees when inviting or editing
another user, if the service has the ‘caseworking’ permission set.
This will allow creating a new type of user, one who only has the
`send_messages` permission, without the `view_activity` permission.
We are doing this because we think there are a number of services with a
lot of users who don’t need to see the dashboard, or the other team
members, and that we can make a simpler interface for these users.
Eventually the ability to have the caseworking view for your service
will be self-service. But while we’re still building it only we should
be able to enable it, for our own testing purposes.
So this commit adds platform admin functionality to switch the feature
on and off for our services.
We’ve had a user who’s said:
> Seems configured callbacks cannot be removed once they’re set as the
> fields have a presence check. Is that intentional?
This means it’s not working as they expect. Rather than have to go and
change stuff in the database for them, let’s make it work as they’d
expect.
Only lets you clear the form if you remove both the token and the URL.
Sometimes a user will hit the green button without actually changing
the service name (we saw this in a usability testing session).
Currently this gives an error saying ‘service name already in use’,
which is technically true (it’s in use by the current service) but
practically just annoying.
This commit adds some logic to silently ignore such requests.
In API, the endpoint for the new platform admin stats page has been
moved to a platform stats blueprint. This means we now need a platform
stats client.
Added a new platform admin page, at '/plaform-admin-new' which shows
different data. This no longer offers the option to filter by test-key,
only by date, and also gives a more detailed break-down of the
notifications and failures sent with a normal / research key.
The existing platform admin stats page ('/platform-admin') has not been
deleted yet so that both pages can be compared.
* Added a new method to the ComplaintApiClient to get the total
complaints by date range from the API.
* Added a new method to the ServiceAPIClient to get the new platform
admin stats data from the API.
When a platform admin user clicks on the button to add the
'upload_document' permission to a service, they should be taken to the
page to add a contact_link if the service does not already have one.
The contact link for the service now gets displayed on the service
settings page if the service has the 'upload_document' permission. There
are no changes to the appearance of the service settings page if a
service does not have the 'upload_document' permission.
Added a page which lets users with the 'manage_service' permission change the
contact link for their service. There are no links to this page yet
since only services using document download will need to set a contact
link.
If a template has a placeholder like `((email address))` then the sample
spreadsheet and CSV file have the email column twice.
Trying to upload this spreadsheet will result in a ‘duplicate column’
error.
This commit fixes it so that the column will only appear once.
If you’re in trial mode you can’t send letters for real. But you can
still upload a spreadsheet with multiple rows, and there’s no reason why
you shouldn’t be able to explore how Notify populate the letter for each
row of the spreadsheet (since this is something we let you do when you
can send the messages for real).
A new platform admin page Email complaints has been added to surface those complaints.
Eventually the complaints will be visible to the services so they can remove the email address from their mailing list.
Next thing to implement is "x email complaints" warning on the platform admin summary page.
Updated notifications-utils. This brings in
- the renamed character sanitization classes
- the change to allow unicode in letter addresses (this lets us delete
a test that is no longer relevant)
Also replaced non-ascii characters in headers. This fixes a bug where
non-ascii characters in a CSV filename were causing errors since the
filename is also used in the header.
At the moment branding is an undocumented feature. We get a bunch of
support tickets from teams asking its possible.
This commit:
- lets people know it’s possible, and what the options are
- is the first step towards making this process as self-service as
possible
In some cases we will be able to infer a user’s organisation from there
email address, and Google image search their logo. So the experience for
them is that they press a button and government just sorts it out for
you (also known as "the dream").
In other cases we will have to get back to people asking for a copy of
their logo, or to find out about their service, but this is what we have
to do at the moment anyway.
usage page used to make the assumption that the first row of the usage
stats would always be SMS. This now isn't always the case, so make sure
when working out the rate, it only looks at sms rows. Specifically, it
takes the rate from the first stats row. This makes a big assumption
that all the rows will have the same rate per financial year.
