darkhelm/notifications-admin
1
0
Fork 0
mirror of https://github.com/GSA/notifications-admin.git synced 2026-05-05 16:38:59 -04:00
Code Issues Packages Projects Releases Wiki Activity

Making the feedback tickets subject unique to avoid threading in gmail

Browse Source 
Lots of tickets get rolled into a single thread and can mean we miss some tickets.  This will ensure a different thread for each one.
This commit is contained in:
Pete Herlihy
2017-02-07 14:25:22 +00:00
committed by Imdad Ahad
parent 38a385f54e
commit c906bec3eb
1 changed files with 1 additions and 1 deletions
Download Patch File Download Diff File Expand all files Collapse all files

2
app/main/views/feedback.py
View File

@@ -96,7 +96,7 @@ def feedback(ticket_type):
'person_name': user_name, 'person_name': user_name,
'department_id': current_app.config.get('DESKPRO_DEPT_ID'), 'department_id': current_app.config.get('DESKPRO_DEPT_ID'),
'agent_team_id': current_app.config.get('DESKPRO_ASSIGNED_AGENT_TEAM_ID'), 'agent_team_id': current_app.config.get('DESKPRO_ASSIGNED_AGENT_TEAM_ID'),
'subject': 'Notify feedback', 'subject': 'Notify feedback {}'.format(user_name),
'message': feedback_msg, 'message': feedback_msg,
'label': ticket_type, 'label': ticket_type,
'urgency': 10 if urgent else 1, 'urgency': 10 if urgent else 1,