Merge pull request #4082 from alphagov/clarify-free-text-message-allowance

Update text message pricing description
This commit is contained in:
karlchillmaid
2021-12-17 11:46:07 +00:00
committed by GitHub

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@@ -21,9 +21,9 @@
<p class="govuk-body">
{% if not current_user.is_authenticated %}
<a class="govuk-link govuk-link--no-visited-state" href="{{ url_for('main.register') }}">Create an account</a> then add as many different services as you need to.</p>
<a class="govuk-link govuk-link--no-visited-state" href="{{ url_for('main.register') }}">Create an account</a> then add as many unique services as you need to.</p>
{% else %}
You can add as many different services as you need to.
You can add as many unique services as you need to.
{% endif %}
</p>
@@ -33,25 +33,31 @@
<p class="govuk-body">Its free to send emails through Notify.</p>
<h2 class="heading-medium" id="text-messages">Text messages</h2>
<p class="govuk-body">Every service you add has an annual allowance of free text messages.</p>
<p class="govuk-body">If your organisation has more than one service on Notify, they each have a separate allowance.</p>
<p class="govuk-body">You will only start paying for text messages when a service has used its free allowance for the year.</p>
<p class="govuk-body">Each unique service you add has an annual allowance of free text messages.</p>
<p class="govuk-body">When a service has used its annual allowance, it costs 1.6 pence (plus VAT) for each text message you send.</p>
<p class="govuk-body">Youll use more free messages, or pay more for each message, if you send <a class="govuk-link govuk-link--no-visited-state" href="#long-text-messages">text messages longer than 160 characters</a>.</p>
<p class="govuk-body">You may also use more free messages, or pay more for each message, if you:</p>
<ul class="list list-bullet">
<li></li>
<li>use certain <a class="govuk-link govuk-link--no-visited-state" href="#symbols">signs and symbols</a></li>
<li>use <a class="govuk-link govuk-link--no-visited-state" href="#accents">accents and accented letters</a></li>
<li>send text messages to <a class="govuk-link govuk-link--no-visited-state" href="#international-numbers">international numbers</a></li>
</ul>
<p class="govuk-body">See <a class="govuk-link govuk-link--no-visited-state" href="{{ url_for('main.how_to_pay') }}">how to pay</a>.
<h3 class="heading-small" id="free-text-message-allowance">Free text message allowance</h3>
<p class="govuk-body">The current allowance is:</p>
<ul class="list list-bullet">
<li>150,000 free text messages for national services</li>
<li>25,000 free text messages for regional services</li>
<li>10,000 free text messages for state-funded schools and GP practices</li>
</ul>
<h3 class="heading-small" id="paying-for-additional-text-messages">Paying for additional text messages</h3>
<p class="govuk-body">When youve used your annual allowance of free text messages, it costs 1.6 pence (plus VAT) for each additional text message you send.</p>
<p class="govuk-body">See <a class="govuk-link govuk-link--no-visited-state" href="{{ url_for('main.how_to_pay') }}">how to pay</a>.
<p class="govuk-body">Each unique service you add has a separate allowance.</p>
<h3 class="heading-small" id="long-text-messages">Long text messages</h3>
<p class="govuk-body">If a text message is longer than 160 characters (including spaces), itll be charged as more than one message.</p>
<p class="govuk-body">
The following characters are charged as 2 characters each:<br />
<span class="extended-gsm-characters">[]{}^\|~€</span>
</p>
<p class="govuk-body">If a text message is longer than 160 characters (including spaces), it counts as more than one message.</p>
<div class="bottom-gutter-3-2">
{% call mapping_table(
@@ -75,9 +81,19 @@
{% endfor %}
{% endcall %}
</div>
<h3 class="heading-small" id="symbols">Signs and symbols</h3>
<p class="govuk-body">
The following signs and symbols count as 2 characters each:<br />
<span class="extended-gsm-characters">[]{}^\|~€</span>
</p>
<p class="govuk-body">Using them can increase the cost of sending text messages.</p>
<h3 class="heading-small" id="accents">Accents and accented characters</h3>
<p class="govuk-body">Some languages, such as Welsh, use accented characters.</p>
<p class="govuk-body">Text messages containing the following accented characters are charged at the normal rate: Ä, É, Ö, Ü, à, ä, é, è, ì, ò, ö, ù, ü.</p>
<p class="govuk-body">The following accented characters do not affect the cost of sending text messages: Ä, É, Ö, Ü, à, ä, é, è, ì, ò, ö, ù, ü.</p>
<p class="govuk-body">Using other accented characters can increase the cost of sending text messages.<p class="govuk-body">
{% set accentedChars %}
<div class="bottom-gutter-3-2">