update roadmap

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stvnrlly
2022-11-01 12:24:54 -04:00
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{{ content_metadata(
data={
"Last updated": "27 April 2022",
"Next review due": "12 July 2022"
"Last updated": "1 November 2022",
"Next review due on": "15 December 2022"
}
) }}
<p class="govuk-body">The US Notify roadmap shows what were working on and some of the <a class="govuk-link govuk-link--no-visited-state" href="#things-we-have-done">things weve done</a>.</p>
<p class="govuk-body">The roadmap is only a guide. It does not cover everything we do, and some things may change.</p>
<p class="govuk-body">The Notify roadmap shows what were working on and what we're planning to do next.</p>
<p class="govuk-body">This roadmap is only a guide. It does not cover everything we do, and some things may change.</p>
<p class="govuk-body">You can <a class="govuk-link govuk-link--no-visited-state" href="{{url_for('.support')}}">contact us</a> if you have any questions about the roadmap or suggestions for new features.</p>
<h2 class="heading-medium" id="things-we-are-working-on">Things were working on</h2>
<h2 class="heading-medium" id="things-we-are-working-on">What were working on</h2>
<h3 class="heading-small" id="now">Now</h3>
<p class="govuk-body">We are investigating the Notify concept, building on the notifications tool pioneered by the UK.</p>
<p class="govuk-body">To do this, we are convening a pilot with a small set of partners.</p>
<p class="govuk-body">Goals during this stage:</p>
<ul class="list list-bullet">
<li>Make it easier for services to pick their own <a class="govuk-link govuk-link--no-visited-state" href="{{url_for('main.branding_and_customisation')}}">email branding</a></li>
<li>Help services to get better value for money</li>
<li>Improve the time it takes some of our webpages to load</li>
<li>Achieve compliance to begin piloting, such as ATO and privacy standards</li>
<li>Demonstrate that a government-run notifications tool provides a unique value</li>
<li>Gather data from the pilot to improve the product</li>
</ul>
<p class="govuk-body">Features prioritized during this stage:</p>
<ul class="list list-bullet">
<li>Bulk, individually customizable SMS sending via web UI</li>
<li>Organization permissions settings for various team members to edit/send</li>
<li>Reusable message templates</li>
<li>7-day records deletion</li>
<li>Message send/failure analytics</li>
</ul>
<h3 class="heading-small" id="next">Next</h3>
<p class="govuk-body">If the pilot is successful, we hope to recruit additional high-impact partners to improve outcomes for low-income individuals and families.</p>
<p class="govuk-body">Goals during this stage:</p>
<ul class="list list-bullet">
<li>Explore ways to share common content patterns</li>
<li>Make it easier for organisations to find the usage data they need</li>
<li>Complement Notify with practical guidance and support services</li>
<li>Iterate on existing features and implement new features based on what we've learned so far</li>
<li>Hone our measurement approaches to better quantify impact</li>
</ul>
<p class="govuk-body">Features prioritized during this stage:</p>
<ul class="list list-bullet">
<li>SMS sending via API integration</li>
<li>Single-level decision bidirectionality (e.g. reply “YES” if, or “NO” if…)</li>
<li>Self-service account creation</li>
<li>Application status page</li>
<li>Scheduled send option</li>
</ul>
<h3 class="heading-small" id="later">Later</h3>
<p class="govuk-body">In the future, we may decide to expand beyond SMS, or to offer the service government-wide</p>
<p class="govuk-body">Features to be considered during this stage:</p>
<ul class="list list-bullet">
<li>Let services preview their email branding</li>
<li>Let services upload their own logo for emails and letters</li>
<li>Meet our targets for <a class="govuk-link govuk-link--no-visited-state" href="{{url_for('main.accessibility_statement')}}">accessibility</a></li>
<li>Email sending via UI and API</li>
<li>Multiple-level decision bidirectionality (greater than one layer decision-tree)</li>
<li>Open-text reply bidirectionality (rather than reply yes or no, 1 or 2, etc.)</li>
<li>Multilingual interface and content library options</li>
<li>Recurring scheduled send (e.g. “Send each Monday for 3 weeks”)</li>
</ul>
<h2 class="heading-medium" id="things-we-have-done">Things weve done</h2>
<!-- <h2 class="heading-medium" id="things-we-have-done">Things weve done</h2>
<p class="govuk-body">Recently we have:</p>
<ul class="list list-bullet">
<li>upgraded some of our software dependencies</li>
<li>completed our annual IT health check</li>
<li>tested new ways for services to upload their own brand logo</li>
<li>improved our performance by <a class="govuk-link govuk-link--no-visited-state" href="https://technology.blog.gov.uk/2022/02/01/upgrading-celery-on-gov-uk-notify/">upgrading the software we use</a></li>
<li>made our website work better in Windows high contrast mode</li>
<li>increased our capacity at short notice during a busy period</li>
<li>added quarterly billing reports that organisations can download</li>
<li></li>
<li></li>
</ul>
<p class="govuk-body">Between April 2021 and March 2022 we sent a total of 2.7 billion notifications. Half of those were for services set up in response to the coronavirus (COVID-19) pandemic.</p>
</ul> -->
{% endblock %}