import json from datetime import datetime, timedelta from flask import current_app from sqlalchemy import between, select, union from sqlalchemy.exc import SQLAlchemyError from app import db, get_zendesk_client, notify_celery, redis_store from app.celery.tasks import ( get_recipient_csv_and_template_and_sender_id, process_incomplete_jobs, process_job, process_row, ) from app.clients.cloudwatch.aws_cloudwatch import AwsCloudwatchClient from app.config import QueueNames from app.dao.invited_org_user_dao import ( delete_org_invitations_created_more_than_two_days_ago, ) from app.dao.invited_user_dao import expire_invitations_created_more_than_two_days_ago from app.dao.jobs_dao import ( dao_set_scheduled_jobs_to_pending, dao_update_job_status_to_error, find_jobs_with_missing_rows, find_missing_row_for_job, ) from app.dao.notifications_dao import ( dao_batch_insert_notifications, dao_close_out_delivery_receipts, dao_update_delivery_receipts, notifications_not_yet_sent, ) from app.dao.services_dao import ( dao_find_services_sending_to_tv_numbers, dao_find_services_with_high_failure_rates, ) from app.dao.users_dao import delete_codes_older_created_more_than_a_day_ago from app.enums import JobStatus, NotificationType from app.models import Job, Notification from app.notifications.process_notifications import send_notification_to_queue from app.utils import utc_now from notifications_utils import aware_utcnow from notifications_utils.clients.zendesk.zendesk_client import NotifySupportTicket MAX_NOTIFICATION_FAILS = 10000 zendesk_client = get_zendesk_client() @notify_celery.task(name="run-scheduled-jobs") def run_scheduled_jobs(): try: for job in dao_set_scheduled_jobs_to_pending(): process_job.apply_async([str(job.id)], queue=QueueNames.JOBS) current_app.logger.info( "Job ID {} added to process job queue".format(job.id) ) except SQLAlchemyError: current_app.logger.exception("Failed to run scheduled jobs") raise @notify_celery.task(name="delete-verify-codes") def delete_verify_codes(): try: start = utc_now() deleted = delete_codes_older_created_more_than_a_day_ago() current_app.logger.info( "Delete job started {} finished {} deleted {} verify codes".format( start, utc_now(), deleted ) ) except SQLAlchemyError: current_app.logger.exception("Failed to delete verify codes") raise @notify_celery.task(name="expire-or-delete-invitations") def expire_or_delete_invitations(): try: start = utc_now() expired_invites = expire_invitations_created_more_than_two_days_ago() current_app.logger.info( f"Expire job started {start} finished {utc_now()} expired {expired_invites} invitations" ) except SQLAlchemyError: current_app.logger.exception("Failed to expire invitations") raise try: start = utc_now() deleted_invites = delete_org_invitations_created_more_than_two_days_ago() current_app.logger.info( f"Delete job started {start} finished {utc_now()} deleted {deleted_invites} invitations" ) except SQLAlchemyError: current_app.logger.exception("Failed to delete invitations") raise @notify_celery.task(name="check-job-status") def check_job_status(): """ every x minutes do this check select from jobs where job_status == 'in progress' and processing started some time ago OR where the job_status == 'pending' and the job scheduled_for timestamp is some time ago. if any results then update the job_status to 'error' process the rows in the csv that are missing (in another task) just do the check here. """ START_MINUTES = 245 END_MINUTES = 240 end_minutes_ago = utc_now() - timedelta(minutes=END_MINUTES) start_minutes_ago = utc_now() - timedelta(minutes=START_MINUTES) incomplete_in_progress_jobs = select(Job).where( Job.job_status == JobStatus.IN_PROGRESS, between(Job.processing_started, start_minutes_ago, end_minutes_ago), ) incomplete_pending_jobs = select(Job).where( Job.job_status == JobStatus.PENDING, Job.scheduled_for.isnot(None), between(Job.scheduled_for, start_minutes_ago, end_minutes_ago), ) jobs_not_completed_after_allotted_time = union( incomplete_in_progress_jobs, incomplete_pending_jobs ) jobs_not_completed_after_allotted_time = ( jobs_not_completed_after_allotted_time.order_by( Job.processing_started, Job.scheduled_for ) ) jobs_not_complete_after_allotted_time = db.session.execute( jobs_not_completed_after_allotted_time ).all() # temporarily mark them as ERROR so that they don't get picked up by future check_job_status tasks # if they haven't been re-processed in time. job_ids = [] for job in jobs_not_complete_after_allotted_time: dao_update_job_status_to_error(job) job_ids.append(str(job.id)) if job_ids: current_app.logger.info("Job(s) {} have not completed.".format(job_ids)) process_incomplete_jobs.apply_async([job_ids], queue=QueueNames.JOBS) @notify_celery.task(name="replay-created-notifications") def replay_created_notifications(): # if the notification has not be send after 1 hour, then try to resend. resend_created_notifications_older_than = 60 * 60 for notification_type in (NotificationType.EMAIL, NotificationType.SMS): notifications_to_resend = notifications_not_yet_sent( resend_created_notifications_older_than, notification_type ) if len(notifications_to_resend) > 0: current_app.logger.info( "Sending {} {} notifications " "to the delivery queue because the notification " "status was created.".format( len(notifications_to_resend), notification_type ) ) for n in notifications_to_resend: send_notification_to_queue(notification=n) @notify_celery.task(name="check-for-missing-rows-in-completed-jobs") def check_for_missing_rows_in_completed_jobs(): jobs = find_jobs_with_missing_rows() for job in jobs: ( recipient_csv, template, sender_id, ) = get_recipient_csv_and_template_and_sender_id(job) missing_rows = find_missing_row_for_job(job.id, job.notification_count) for row_to_process in missing_rows: row = recipient_csv[row_to_process.missing_row] current_app.logger.info( f"Processing missing row: {row_to_process.missing_row} for job: {job.id}" ) process_row(row, template, job, job.service, sender_id=sender_id) @notify_celery.task( name="check-for-services-with-high-failure-rates-or-sending-to-tv-numbers" ) def check_for_services_with_high_failure_rates_or_sending_to_tv_numbers(): start_date = utc_now() - timedelta(days=1) end_date = utc_now() message = "" services_with_failures = dao_find_services_with_high_failure_rates( start_date=start_date, end_date=end_date ) services_sending_to_tv_numbers = dao_find_services_sending_to_tv_numbers( start_date=start_date, end_date=end_date ) if services_with_failures: message += "{} service(s) have had high permanent-failure rates for sms messages in last 24 hours:\n".format( len(services_with_failures) ) for service in services_with_failures: service_dashboard = "{}/services/{}".format( current_app.config["ADMIN_BASE_URL"], str(service.service_id), ) message += "service: {} failure rate: {},\n".format( service_dashboard, service.permanent_failure_rate ) elif services_sending_to_tv_numbers: message += "{} service(s) have sent over 500 sms messages to tv numbers in last 24 hours:\n".format( len(services_sending_to_tv_numbers) ) for service in services_sending_to_tv_numbers: service_dashboard = "{}/services/{}".format( current_app.config["ADMIN_BASE_URL"], str(service.service_id), ) message += "service: {} count of sms to tv numbers: {},\n".format( service_dashboard, service.notification_count ) if services_with_failures or services_sending_to_tv_numbers: current_app.logger.warning(message) if current_app.config["NOTIFY_ENVIRONMENT"] in ["live", "production", "test"]: message += ( "\nYou can find instructions for this ticket in our manual:\n" "https://github.com/alphagov/notifications-manuals/wiki/Support-Runbook#Deal-with-services-with-high-failure-rates-or-sending-sms-to-tv-numbers" # noqa ) ticket = NotifySupportTicket( subject=f"[{current_app.config['NOTIFY_ENVIRONMENT']}] High failure rates for sms spotted for services", message=message, ticket_type=NotifySupportTicket.TYPE_INCIDENT, technical_ticket=True, ) zendesk_client.send_ticket_to_zendesk(ticket) @notify_celery.task( bind=True, max_retries=7, default_retry_delay=3600, name="process-delivery-receipts" ) def process_delivery_receipts(self): # If we need to check db settings do it here for convenience # current_app.logger.info(f"POOL SIZE {app.db.engine.pool.size()}") """ Every eight minutes or so (see config.py) we run this task, which searches the last ten minutes of logs for delivery receipts and batch updates the db with the results. The overlap is intentional. We don't mind re-updating things, it is better than losing data. We also set this to retry with exponential backoff in the case of failure. The only way this would fail is if, for example the db went down, or redis filled causing the app to stop processing. But if it does fail, we need to go back over at some point when things are running again and process those results. """ try: batch_size = 1000 # in theory with postgresql this could be 10k to 20k? cloudwatch = AwsCloudwatchClient() cloudwatch.init_app(current_app) start_time = aware_utcnow() - timedelta(minutes=3) end_time = aware_utcnow() delivered_receipts, failed_receipts = cloudwatch.check_delivery_receipts( start_time, end_time ) delivered_receipts = list(delivered_receipts) for i in range(0, len(delivered_receipts), batch_size): batch = delivered_receipts[i : i + batch_size] dao_update_delivery_receipts(batch, True) failed_receipts = list(failed_receipts) for i in range(0, len(failed_receipts), batch_size): batch = failed_receipts[i : i + batch_size] dao_update_delivery_receipts(batch, False) except Exception as ex: retry_count = self.request.retries wait_time = 3600 * 2**retry_count current_app.logger.exception(str(ex)) try: raise self.retry(ex=ex, countdown=wait_time) except self.MaxRetriesExceededError: current_app.logger.error( "Failed process delivery receipts after max retries" ) @notify_celery.task( bind=True, max_retries=2, default_retry_delay=3600, name="cleanup-delivery-receipts" ) def cleanup_delivery_receipts(self): dao_close_out_delivery_receipts() @notify_celery.task(bind=True, name="batch-insert-notifications") def batch_insert_notifications(self): batch = [] current_len = redis_store.llen("message_queue") with redis_store.pipeline(): # since this list is being fed by other processes, just grab what is available when # this call is made and process that. count = 0 while count < current_len: count = count + 1 notification_bytes = redis_store.lpop("message_queue") notification_dict = json.loads(notification_bytes.decode("utf-8")) notification_dict["status"] = notification_dict.pop("notification_status") if not notification_dict.get("created_at"): notification_dict["created_at"] = utc_now() elif isinstance(notification_dict["created_at"], list): notification_dict["created_at"] = notification_dict["created_at"][0] notification = Notification(**notification_dict) # notify-api-749 do not write to db # if we have a verify_code we know this is the authentication notification at login time # and not csv (containing PII) provided by the user, so allow verify_code to continue to exist if notification is None: continue if "verify_code" in str(notification.personalisation): pass else: batch.append(notification) try: dao_batch_insert_notifications(batch) except Exception: current_app.logger.exception("Notification batch insert failed") for n in batch: # Use 'created_at' as a TTL so we don't retry infinitely notification_time = n.created_at if isinstance(notification_time, str): notification_time = datetime.fromisoformat(n.created_at) if notification_time < utc_now() - timedelta(seconds=50): current_app.logger.warning( f"Abandoning stale data, could not write to db: {n.serialize_for_redis(n)}" ) continue else: redis_store.rpush("message_queue", json.dumps(n.serialize_for_redis(n)))