This deletes a big ol' chunk of code related to letters. It's not everything—there are still a few things that might be tied to sms/email—but it's the the heart of letters function. SMS and email function should be untouched by this.
Areas affected:
- Things obviously about letters
- PDF tasks, used for precompiling letters
- Virus scanning, used for those PDFs
- FTP, used to send letters to the printer
- Postage stuff
This fixes a bug where (letter) notifications left in sending would
temporarily get excluded from billing and status calculations once
the service retention period had elapsed, and then get included once
again when they finally get marked as delivered.*
Status and billing tasks shouldn't need to have knowledge about which
table their data is in and getting this wrong is the fundamental cause
of the bug here. Adding a view across both tables abstracts this away
while keeping the query complexity the same.
Using a view also has the added benefit that we no longer need to care
when the status / billing tasks run in comparison to the deletion task,
since we will retrieve the same data irrespective (see below for a more
detailed discussion on data integrity).
*Such a scenario is rare but has happened.
A New View
==========
I've included all the columns that are shared between the two tables,
even though only a subset are actually needed. Having extra columns
has no impact and may be useful in future.
Although the view isn't actually a table, SQLAlchemy appears to wrap
it without any issues, noting that the package doesn't have any direct
support for "view models". Because we're never inserting data, we don't
need most of the kwargs when defining columns.*
*Note that the "default" kwarg doesn't affect data that's retrieved,
only data that's written (if no value is set).
Data Integrity
==============
The (new) tests cover the main scenarios.
We need to be careful with how the view interacts with the deletion /
archiving task. There are two concerns here:
- Duplicates. The deletion task inserts before it deletes [^1], so we
could end up double counting. It turns out this isn't a problem because
a Postgres UNION is an implicit "DISTINCT" [^2]. I've also verified this
manually, just to be on the safe side.
- No data. It's conceivable that the query will check the history table
just before the insertion, then check the notifications table just after
the deletion. It turns out this isn't a problem either because the whole
query sees the same DB snapshot [^3][^4].*
*I can't think of a way to test this as it's a race condition, but I'm
confident the Postgres docs are accurate.
Performance
===========
I copied the relevant (non-PII) columns from Production for data going
back to 2022-04-01. I then ran several tests.
Queries using the new view still make use of indices on a per-table basis,
as the following query plan illustrates:
QUERY PLAN
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
GroupAggregate (cost=1130820.02..1135353.89 rows=46502 width=97) (actual time=629.863..756.703 rows=72 loops=1)
Group Key: notifications_all_time_view.template_id, notifications_all_time_view.sent_by, notifications_all_time_view.rate_multiplier, notifications_all_time_view.international
-> Sort (cost=1130820.02..1131401.28 rows=232506 width=85) (actual time=629.756..708.914 rows=217563 loops=1)
Sort Key: notifications_all_time_view.template_id, notifications_all_time_view.sent_by, notifications_all_time_view.rate_multiplier, notifications_all_time_view.international
Sort Method: external merge Disk: 9320kB
-> Subquery Scan on notifications_all_time_view (cost=1088506.43..1098969.20 rows=232506 width=85) (actual time=416.118..541.669 rows=217563 loops=1)
-> Unique (cost=1088506.43..1096644.14 rows=232506 width=725) (actual time=416.115..513.065 rows=217563 loops=1)
-> Sort (cost=1088506.43..1089087.70 rows=232506 width=725) (actual time=416.115..451.190 rows=217563 loops=1)
Sort Key: notifications_no_pii.id, notifications_no_pii.job_id, notifications_no_pii.service_id, notifications_no_pii.template_id, notifications_no_pii.key_type, notifications_no_pii.billable_units, notifications_no_pii.notification_type, notifications_no_pii.created_at, notifications_no_pii.sent_by, notifications_no_pii.notification_status, notifications_no_pii.international, notifications_no_pii.rate_multiplier, notifications_no_pii.postage
Sort Method: external merge Disk: 23936kB
-> Append (cost=114.42..918374.12 rows=232506 width=725) (actual time=2.051..298.229 rows=217563 loops=1)
-> Bitmap Heap Scan on notifications_no_pii (cost=114.42..8557.55 rows=2042 width=113) (actual time=1.405..1.442 rows=0 loops=1)
Recheck Cond: ((service_id = 'c5956607-20b1-48b4-8983-85d11404e61f'::uuid) AND (notification_type = 'sms'::notification_type) AND (notification_status = ANY ('{sending,sent,delivered,pending,temporary-failure,permanent-failure}'::text[])) AND (created_at >= '2022-05-01 23:00:00'::timestamp without time zone) AND (created_at < '2022-05-02 23:00:00'::timestamp without time zone))
Filter: ((key_type)::text = ANY ('{normal,team}'::text[]))
-> Bitmap Index Scan on ix_notifications_no_piiservice_id_composite (cost=0.00..113.91 rows=2202 width=0) (actual time=1.402..1.439 rows=0 loops=1)
Index Cond: ((service_id = 'c5956607-20b1-48b4-8983-85d11404e61f'::uuid) AND (notification_type = 'sms'::notification_type) AND (notification_status = ANY ('{sending,sent,delivered,pending,temporary-failure,permanent-failure}'::text[])) AND (created_at >= '2022-05-01 23:00:00'::timestamp without time zone) AND (created_at < '2022-05-02 23:00:00'::timestamp without time zone))
-> Index Scan using ix_notifications_history_no_pii_service_id_composite on notifications_history_no_pii (cost=0.70..906328.97 rows=230464 width=113) (actual time=0.645..281.612 rows=217563 loops=1)
Index Cond: ((service_id = 'c5956607-20b1-48b4-8983-85d11404e61f'::uuid) AND ((key_type)::text = ANY ('{normal,team}'::text[])) AND (notification_type = 'sms'::notification_type) AND (created_at >= '2022-05-01 23:00:00'::timestamp without time zone) AND (created_at < '2022-05-02 23:00:00'::timestamp without time zone))
Filter: (notification_status = ANY ('{sending,sent,delivered,pending,temporary-failure,permanent-failure}'::text[]))
Planning Time: 18.032 ms
Execution Time: 759.001 ms
(21 rows)
Queries using the new view appear to be slower than without, but the
differences I've seen are minimal: the original queries execute in
seconds locally and in Production, so it's not a big issue.
Notes: Performance
==================
I downloaded a minimal set of columns for testing:
\copy (
select
id, notification_type, key_type, created_at, service_id,
template_id, sent_by, rate_multiplier, international,
billable_units, postage, job_id, notification_status
from notifications
) to 'notifications.csv' delimiter ',' csv header;
CREATE TABLE notifications_no_pii (
id uuid NOT NULL,
notification_type public.notification_type NOT NULL,
key_type character varying(255) NOT NULL,
created_at timestamp without time zone NOT NULL,
service_id uuid,
template_id uuid,
sent_by character varying,
rate_multiplier numeric,
international boolean,
billable_units integer NOT NULL,
postage character varying,
job_id uuid,
notification_status text
);
copy notifications_no_pii from '/Users/ben.thorner/Desktop/notifications.csv' delimiter ',' csv header;
CREATE INDEX ix_notifications_no_piicreated_at ON notifications_no_pii USING btree (created_at);
CREATE INDEX ix_notifications_no_piijob_id ON notifications_no_pii USING btree (job_id);
CREATE INDEX ix_notifications_no_piinotification_type_composite ON notifications_no_pii USING btree (notification_type, notification_status, created_at);
CREATE INDEX ix_notifications_no_piiservice_created_at ON notifications_no_pii USING btree (service_id, created_at);
CREATE INDEX ix_notifications_no_piiservice_id_composite ON notifications_no_pii USING btree (service_id, notification_type, notification_status, created_at);
CREATE INDEX ix_notifications_no_piitemplate_id ON notifications_no_pii USING btree (template_id);
And similarly for the history table. I then created a sepatate view
across both of these temporary tables using just these columns.
To test performance I created some queries that reflect what is run
by the billing [^5] and status [^6] tasks e.g.
explain analyze select template_id, sent_by, rate_multiplier, international, sum(billable_units), count(*)
from notifications_all_time_view
where
notification_status in ('sending', 'sent', 'delivered', 'pending', 'temporary-failure', 'permanent-failure')
and key_type in ('normal', 'team')
and created_at >= '2022-05-01 23:00'
and created_at < '2022-05-02 23:00'
and notification_type = 'sms'
and service_id = 'c5956607-20b1-48b4-8983-85d11404e61f'
group by 1,2,3,4;
explain analyze select template_id, job_id, key_type, notification_status, count(*)
from notifications_all_time_view
where created_at >= '2022-05-01 23:00'
and created_at < '2022-05-02 23:00'
and notification_type = 'sms'
and service_id = 'c5956607-20b1-48b4-8983-85d11404e61f'
and key_type in ('normal', 'team')
group by 1,2,3,4;
Between running queries I restarted my local database and also ran
a command to purge disk caches [^7].
I tested on a few services:
- c5956607-20b1-48b4-8983-85d11404e61f on 2022-05-02 (high volume)
- 0cc696c6-b792-409d-99e9-64232f461b0f on 2022-04-06 (highest volume)
- 01135db6-7819-4121-8b97-4aa2d741e372 on 2022-04-14 (very low volume)
All execution results are of the same magnitude using the view compared
to the worst case of either table on its own.
[^1]: 00a04ebf54/app/dao/notifications_dao.py (L389)
[^2]: https://stackoverflow.com/questions/49925/what-is-the-difference-between-union-and-union-all
[^3]: https://www.postgresql.org/docs/current/transaction-iso.html
[^4]: https://dba.stackexchange.com/questions/210485/can-sub-selects-change-in-one-single-query-in-a-read-committed-transaction
[^5]: 00a04ebf54/app/dao/fact_billing_dao.py (L471)
[^6]: 00a04ebf54/app/dao/fact_notification_status_dao.py (L58)
[^7]: https://stackoverflow.com/questions/28845524/echo-3-proc-sys-vm-drop-caches-on-mac-osx
This is so we have granular data about billable units and costs
so that we can handle multiple sms rates within one financial
year.
We also cast chargeable_units_used_so_far in that subquery
to integer so we don't have type mismatch.
Co-authored-by: Leo Hemsted <leo.hemsted@digital.cabinet-office.gov.uk>
This is functionally very similar to query_service_sms_usage_for_year,
except this query filters by organisation and returns for all live services
within that organisation.
To ensure that the cumulative free allowance counter resets properly for
each service, we use the `partition_by` flag to group up the window
function[^1]. This magically handles all the free allowances
independently for each service.
[^1]: https://www.postgresql.org/docs/current/tutorial-window.html
Co-authored-by: Leo Hemsted <leo.hemsted@digital.cabinet-office.gov.uk>
This follows the same pattern as for status aggregations [^1]. We
haven't seen this problem for a long time because of [^2], but now
we're trying to re-run the aggregation for some incorrect rows it's
becoming apparent we need to fix it.
The following query currently fails in Production after the 30 min
SQLAlchemy timeout:
select template_id, rate_multiplier, international, sum(billable_units), count(*)
from notification_history
where notification_status in ('delivered', 'sending')
and key_type != 'test'
and notification_type = 'sms'
and service_id = '539d63a1-701d-400d-ab11-f3ee2319d4d4'
and created_at >= '2021-07-07 23:00'
and created_at < '2021-07-08 23:00'
group by 1,2,3,4;
Running a quick "explain analyze" with this change applied returns
near immediately, but hangs without it. This is enough evidence for
me that this change will fix the issue.
[^1]: https://github.com/alphagov/notifications-api/pull/3417
[^2]: e5c76ffda7
This can be calculated from the "free_allowance_used" field and the
"chargeable_units" field, but having it included separately is more
convenient as it can be used directly in Admin [^1].
[^1]: 417e7370bb/app/templates/views/usage.html (L38-L39)
This represents the number of chargeable_units that were actually
free due to the free allowance - they won't be included in "cost".
Although the existing calculations in Admin [^1][^2] will still be
correct with a change in SMS rates - it's cost that's the problem
- it makes sense to have all the knowledge about calculating usage
consistently in these two APIs.
Note that the Integer casting is covered by the API-level tests in
test_rest.
[^1]: 474d7dfda8/app/main/views/dashboard.py (L490)
[^2]: c63660d56d/app/main/views/dashboard.py (L350)
This will replace the manual calculations in Admin [^1][^2] for SMS
and also in API [^3] for annual letter costs.
Doing the calculation here also means we correctly attribute free
allowance to the earliest rows in the billing table - Admin doesn't
know when a given rate was applied so can't do this without making
assumptions about when we change our rates.
Since the calculation now depends on annual billing, we need to
change all the tests to make sure a suitable row exists. I've also
adjusted the test data to match the assumption that there can only
be one SMS rate per bst_date.
Note about "OVER" clause
========================
Using "rows=" ("ROWS BETWEEN") makes more sense than "range=" as
we want the remainder to be incremental within each group in a
"GROUP BY" clause, as well as between groups i.e
# ROWS BETWEEN (arbitrary numbers to illustrate)
date=2021-04-03, units=3, cost=3.29
date=2021-04-03, units=2, cost=4.17
date=2021-04-04, units=2, cost=5.10
vs.
# RANGE BETWEEN
date=2021-04-03, units=3, cost=4.17
date=2021-04-03, units=2, cost=4.17
date=2021-04-04, units=2, cost=5.10
See [^4] for more details and examples.
[^1]: https://github.com/alphagov/notifications-admin/blob/master/app/templates/views/usage.html#L60
[^2]: 072c3b2079/app/billing/billing_schemas.py (L37)
[^3]: 474d7dfda8/app/templates/views/usage.html (L98)
[^4]: https://learnsql.com/blog/difference-between-rows-range-window-functions/
There is no such thing as a "billing unit". The data this field
contained was also a confusing mixture of two types:
- For emails and letters, it was just "notifications_sent".
- For SMS, it was the "chargeable_units" (billable * multiplier).
This replaces the single, ambiguous "billing_units" field with
"chargeable_units" and "notifications_sent" in both usage APIs.
Once Admin is using them we can remove the old field.
This makes it easier to extend each function with costs and free
allowances - especially for SMS.
I've chosen to duplicate the "WHERE" clause in each subquery vs.
the top-level query. This will make more sense in later commits
where we start adding free allowance calculations, which need to
be done on a yearly basis - knowledge the subqueries should have.
We want to query for service usage in the BST financial year:
2022-04-01T00:00:00+01:00 to 2023-03-31T23:59:59+01:00 =>
2022-04-01 to 2023-03-31 # bst_date
Previously we were only doing this explicitly for the monthly API
and it seemed like the yearly usage API was incorrectly querying:
2022-03-31T23:00:00+00:00 to 2023-03-30T23:00:00+00:00 =>
2022-03-31 to 2023-03-30 # "bst_date"
However, it turns out this isn't a problem for two reasons:
1. We've been lucky that none of our rates have changed since 2017,
which is long ago enough that no one would care.
2. There's a quirk somewhere in Sqlalchemy / Postgres that has been
compensating for the lack of explicit BST conversion.
To help ensure we do this consistently in future I've DRYed-up the
BST conversion into a new utility. I could have just hard-coded the
dates but it seemed strange to have the knowledge twice.
I've also adjusted the tests so they detect if we accidentally use
data from a different financial year. (2) is why none of the test
assertions actually need changing and users won't be affected.
Sqlalchemy / Postgres quirk
===========================
The following queries were run on the same data but results differ:
FactBilling.query.filter(FactBilling.bst_date >= datetime(2021,3,31,23,0), FactBilling.bst_date <= '2021-04-05').order_by(FactBilling.bst_date).first().bst_date
datetime.date(2021, 4, 1)
FactBilling.query.filter(FactBilling.bst_date >= '2021-03-31 23:00:00', FactBilling.bst_date <= '2021-04-05').order_by(FactBilling.bst_date).first().bst_date
datetime.date(2021, 3, 31)
Looking at the actual query for the first item above still suggests
the results should be the same, but for the use of "timestamp".
SELECT ...
FROM ft_billing
WHERE ft_billing.service_id = '16b60315-9dab-45d3-a609-e871fbbf5345'::uuid AND ft_billing.bst_date >= '2016-03-31T23:00:00'::timestamp AND ft_billing.bst_date <= '2017-03-31T22:59:59.999999'::timestamp AND ft_billing.notification_type IN ('email', 'letter') GROUP BY ft_billing.rate, ft_billing.notification_type UNION ALL SELECT sum(ft_billing.notifications_sent) AS notifications_sent, sum(ft_billing.billable_units * ft_billing.rate_multiplier) AS billable_units, ft_billing.rate AS ft_billing_rate, ft_billing.notification_type AS ft_billing_notification_type
FROM ft_billing
WHERE ft_billing.service_id = '16b60315-9dab-45d3-a609-e871fbbf5345'::uuid AND ft_billing.bst_date >= '2016-03-31T23:00:00'::timestamp AND ft_billing.bst_date <= '2017-03-31T22:59:59.999999'::timestamp AND ft_billing.notification_type = 'sms' GROUP BY ft_billing.rate, ft_billing.notification_type) AS anon_1 ORDER BY anon_1.notification_type, anon_1.rate
If we try some manual queries with and without '::timestamp' we get:
select distinct(bst_date) from ft_billing where bst_date >= '2022-04-20T23:00:00' order by bst_date desc;
bst_date
------------
2022-04-21
2022-04-20
select distinct(bst_date) from ft_billing where bst_date >= '2022-04-20T23:00:00'::timestamp order by bst_date desc;
bst_date
------------
2022-04-21
2022-04-20
It looks like this is happening because all client connections are
aware of the local timezone, and naive datetimes are interpreted as
being in UTC - not necessarily true, but saves us here!
The monthly API datetimes were pre-converted to dates, so none of
this was relevant for deciding exactly which date to use.
Daily volumes report: total volumes across the platform aggregated by whole business day (bst_date)
Volumes by service report: total volumes per service aggregated by the date range given.
NB: start and end dates are inclusive
If a service has not sent any SMS for the financial year the free allowance was showing up as 0 rather than the number in annual billing. The query has been updated to use an outer join so that the free allow will be returned when there is no ft_billing.
There is a potential performance enhancement to only return the data for the services of the organisation in the `fetch_sms_free_allowance_remainder_until_date` subquery. I will investigate in a subsequent PR.
The way it was done before, the remainder was incorrect in the
billing report and in the org usage query - it was the sms remainder
left at the start of the report period, not at the end of that period.
This became apparent when we tried to show sms_remainder on the org
usage report, where start date is always the start of the financial year.
We saw that sms sent by services did not reduce their free allowance
remainder according to the report. As a result of this, we had to
temporarily remove of sms_remainder column from the report, until
we fix the bug - it has been fixed now, yay!
I think the bug has snuck in partially because our fixtures for testing
this part of the code are quite complex, so it was
harder to see that numbers don't add up. I have added comments
to the tests to try and make it a bit clearer why the results are
as they are.
I also added comments to the code, and renamed some variables,
to make it easier to understand, as there are quite a few
moving parts in it - subqueries and the like.
I also renamed the fetch_sms_free_allowance_remainder method to
fetch_sms_free_allowance_remainder_until_date so it is clearer
what it does.
This adds total_letters to the data that is returned by the
`/platform-stats/data-for-billing-report` endpoint so that we can add
total letters as a column in the CSV file that can be downloaded.
- sqlalchemy.sql.expression.case must include an else statement.
- clearly define list of columns for inbound_sms_history insert, getting the list from InboundSmsHistory.__table__.c was causing data type errors.
- remove relationships when not needed, the foreign key relationship is established in the creation of the column. This will get rid of the warnings referenced here: http://sqlalche.me/e/14/qzyx.
- update queries now that he user relationship in ServiceUser db model has been removed.
- move the check that a template is archived to the view instead of the dao method. The check was clearing the session before the version history could be done.
Deleting notifications in the night tasks still needs to be
investigated. The raw sql is causing an error.
- sqlalchemy.sql.expression.case must include an else statement.
- clearly define list of columns for inbound_sms_history insert, getting the list from InboundSmsHistory.__table__.c was causing data type errors.
- remove relationships when not needed, the foreign key relationship is established in the creation of the column. This will get rid of the warnings referenced here: http://sqlalche.me/e/14/qzyx.
- update queries now that he user relationship in ServiceUser db model has been removed.
- move the check that a template is archived to the view instead of the dao method. The check was clearing the session before the version history could be done.
Deleting notifications in the night tasks still needs to be
investigated. The raw sql is causing an error.
for the service.
The letters rates for cronw and non crown are the same. It would be nice
to remove the need for crown but for now this is a quick fix.
`international` for letters in `ft_billing` was always False. Now that
letters can be international, this changes the column value to the value
of `international` for the notification.
Usage for all services is a platform admin report that groups letters by
postage. We want it to show `europe` and `rest-of-world` letters under a
single category of `international`, so this updates the query to do
that and to order appropriately.
This done so that we do not use statsd on our http endpoint.
We decided we do not need metrics that this gave us. If we
change our minds, we will add Prometheus-friendly decorators
instead in the future.
This endpoint may need to change, but we'd like to see how this performs, so we'll test this with a real data set. Then come back to make sure the format is correct and check for missing tests for the endpoint,
the queries all return lots of columns, but each query has columns it
doesn't care about. eg emails don't have billable units or international
flag, letters don't have international flag, sms don't have a page count
etc. additionally, the query was grouping on things that never change,
like service id and notification type.
by making all of these literals (as in `select 1 as foo`) we see times
that are over 50% quicker for gov.uk email service.
Note: One of the tests changed because previously it involved emails and
sms with statuses that they could never be (eg returned-letter)
