- update check_sms_content_char_count to use the SMSTemplate.is_message_too_long function, and updated the error message to align with the message returned by the admin app.
- Update the the code used by version 1 of the api to use the validate_template method.
- I did find a couple of services still using the old api, however, this change should not affect them as I checked the messages being sent and they are not too long.
- We will be sending a message to them to see if they can upgrade.
- Update the log message for authenication to include the URL - makes it easier to track if a service is using version 1 of the api.
This method has been now added to Template subclasses
used by sms, emails and letters, so we can use it to valdiate if
message is not empty.
Use new template method .is_message_empty()
Refactor function name and add a test
We occasionally get an SMS with 0 `billable_units` if the `delivery-sender-worker`
is stopped in the middle of processing a notification - we have to fix
these manually. This change checks the billable units when we get the response from
our SMS provider and sets the correct billable units if it's 0.
We need to back fill the daily_sorted_count tables, so we need to iterate through all the files. No need to update the notification status. So this task has been separated out.
We've seen errors caused by what we suspect is a race condition when
SES callback processing tries to look up the notification before the
sender worker has saved notification reference from the SES POST
response to the database.
This adds a retry for SES callback task if the notification was not
found and the message is less than 10 minutes old and removes the
error log message for notifications older than 3 days (since they
might no longer exist in the notifications table and would've been
marked as failure by then either way).
In order to be able to call retry and silence the error log based on
notification time this change inlines `process_ses_response` and
`update_notification_by_reference` functions into the celery task.
It also removes a lot of defensive error-handling that doesn't appear
to have been triggered in the last few months (for things like missing
keys in SES callback data).
Previously, we logged a warning containing the notification reference
and new status. However it wasn't a great message - this new one
includes the notification id, the old status, the time difference and
more.
This separates out logs for callbacks for notifications we don't know
(error level) and duplicates (info level).
Services reaching rate limits are triggering our alerts and make it
hard to find actual exceptions in the logs.
As far as the API is concerned this is not an exceptional state,
so we shouldn't log it as such.
Bumped notifications-utils to 3.7.0. Version 3.7.0 includes the
`convert_utc_to_bst` and `convert_bst_to_utc` functions and the
`LETTER_PROCESSING_DEADLINE` constant, so these have been removed from
this repo and anywhere using these has now been updated to get these
from `notifications-utils`.
Also bumped pytest by a patch version to bring in a bug fix.
This commit modifies the code paths the admin app uses to send one off
emails and text messages to also accept letters.
This mostly worked already, the two changes were:
- making sure that one-off letters are processed by the correct task,
from the correct queue
- one-off letters sent from a service in research mode don’t get put on
a queue and go straight to `delivered` (because we don’t want to send
them for real)
- Updated notifications_dao.update_notification_status_by_id with an optional parameter to set the sent_by, this will eliminate a separate update to notifcaitons.
- Added the callback url to the log message, that way we can see if it's the same url failing.
- Stop sending the status callbacks for PENDING status.
Admin, API and utils were all defining a value for SMS_CHAR_COUNT_LIMIT.
This value has been updated in notifications-utils to allow text
messages to be 4 fragments long and notifications-api now gets the value of
SMS_CHAR_COUNT_LIMIT from notifications-utils instead of defining it in
config.
Also updated some tests to check for the higher limit.
If there is a bounce we update the email to failed.
However, there is more than one reason for the failed message. Adding this logging will give us more details about the failure message.
The json we were getting from SES was not quite as expected, the test data now reflects what we get.
New test added, fix a test that was passing regardless.
When handling the complaint we don't want to throw an exception if the message is missing fields. Only log an exception if we are unable to tie a complaint to a notification.
If a someone gets an email from one of our services and then complain about it (mark as spam or otherwise), we get a callback from SES.
The service needs to know about these complaints so they can remove that email from their mailing list.
