diff --git a/app/celery/broadcast_message_tasks.py b/app/celery/broadcast_message_tasks.py
index 6a0b06886..641e63f21 100644
--- a/app/celery/broadcast_message_tasks.py
+++ b/app/celery/broadcast_message_tasks.py
@@ -135,7 +135,7 @@ def send_broadcast_event(broadcast_event_id):
             f'https://www.notifications.service.gov.uk/services/{broadcast_message.service_id}/current-alerts/{broadcast_message.id}',  # noqa
             '',
             f'This broacast has been sent on channel {broadcast_message.service.broadcast_channel}.',
-            f'This broadcast is targeted at areas {broadcast_message.areas.get("ids", broadcast_message.areas.get("areas"))}.',  # noqa
+            f'This broadcast is targeted at areas {broadcast_message.areas.get("names", [])}.',  # noqa
             ''
             f'This broadcast\'s content starts "{broadcast_message.content[:100]}"'
             '',
diff --git a/tests/app/celery/test_broadcast_message_tasks.py b/tests/app/celery/test_broadcast_message_tasks.py
index e10f6cbf8..5411419a5 100644
--- a/tests/app/celery/test_broadcast_message_tasks.py
+++ b/tests/app/celery/test_broadcast_message_tasks.py
@@ -95,12 +95,22 @@ def test_send_broadcast_event_does_nothing_if_provider_set_on_service_isnt_enabl
     assert mock_send_broadcast_provider_message.apply_async.called is False
 
 
-def test_send_broadcast_event_creates_zendesk_p1(mocker, notify_api, sample_broadcast_service):
+@pytest.mark.parametrize('area_data,expected_message', [
+    ({'names': ['England', 'Scotland']}, ['England', 'Scotland']),
+    ({}, [])
+])
+def test_send_broadcast_event_creates_zendesk_p1(
+    area_data,
+    expected_message,
+    mocker,
+    notify_api,
+    sample_broadcast_service
+):
     template = create_template(sample_broadcast_service, BROADCAST_TYPE)
     broadcast_message = create_broadcast_message(
         template,
         status=BroadcastStatusType.BROADCASTING,
-        areas={'ids': ['wd20-S13002775', 'wd20-S13002773'], 'simple_polygons': []},
+        areas={**area_data, 'simple_polygons': []},
     )
     event = create_broadcast_event(broadcast_message)
     mock_create_ticket = mocker.patch("app.celery.broadcast_message_tasks.zendesk_client.create_ticket")
@@ -117,7 +127,7 @@ def test_send_broadcast_event_creates_zendesk_p1(mocker, notify_api, sample_broa
 
     assert str(broadcast_message.id) in zendesk_args['message']
     assert 'channel severe' in zendesk_args['message']
-    assert "areas ['wd20-S13002775', 'wd20-S13002773']" in zendesk_args['message']
+    assert f"areas {expected_message}" in zendesk_args['message']
     # the start of the content from the broadcast template
     assert "Dear Sir/Madam" in zendesk_args['message']