diff --git a/app/service/statistics.py b/app/service/statistics.py
index 37de941e5..5c6accaa5 100644
--- a/app/service/statistics.py
+++ b/app/service/statistics.py
@@ -84,7 +84,8 @@ def create_zeroed_stats_dicts():
 
 
 def _update_statuses_from_row(update_dict, row):
-    update_dict['requested'] += row.count
+    if row.status != 'cancelled':
+        update_dict['requested'] += row.count
     if row.status in ('delivered', 'sent'):
         update_dict['delivered'] += row.count
     elif row.status in (
diff --git a/tests/app/service/test_statistics.py b/tests/app/service/test_statistics.py
index 0e55d67dd..07a5d5c09 100644
--- a/tests/app/service/test_statistics.py
+++ b/tests/app/service/test_statistics.py
@@ -39,7 +39,7 @@ NewStatsRow = collections.namedtuple('row', ('notification_type', 'status', 'key
         StatsRow('letter', 'virus-scan-failed', 1),
         StatsRow('letter', 'permanent-failure', 1),
         StatsRow('letter', 'cancelled', 1),
-    ], [4, 0, 4], [0, 0, 0], [4, 0, 3]),
+    ], [4, 0, 4], [0, 0, 0], [3, 0, 3]),
     'convert_sent_to_delivered': ([
         StatsRow('sms', 'sending', 1),
         StatsRow('sms', 'delivered', 1),