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Create a Zendesk ticket for letters in the wrong state

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This creates a Zendesk ticket if either the
`check_precompiled_letter_state` or `check_templated_letter_state` tasks
fail.
This commit is contained in:
Katie Smith
2019-06-17 13:52:36 +01:00
parent c518f6ca76
commit a790acc091
2 changed files with 55 additions and 24 deletions
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40
app/celery/scheduled_tasks.py
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@@ -8,7 +8,7 @@ from notifications_utils.statsd_decorators import statsd
from sqlalchemy import and_
from sqlalchemy.exc import SQLAlchemyError
from app import notify_celery
from app import notify_celery, zendesk_client
from app.celery.tasks import process_job
from app.config import QueueNames, TaskNames
from app.dao.invited_org_user_dao import delete_org_invitations_created_more_than_two_days_ago
@@ -186,25 +186,39 @@ def replay_created_notifications():
@statsd(namespace="tasks")
def check_precompiled_letter_state():
letters = dao_precompiled_letters_still_pending_virus_check()
letter_ids = [str(letter.id) for letter in letters]
if len(letters) > 0:
current_app.logger.exception(
'{} precompiled letters have been pending-virus-check for over 90 minutes. Notifications: {}'.format(
len(letters),
letter_ids)
)
letter_ids = [str(letter.id) for letter in letters]
msg = "{} precompiled letters have been pending-virus-check for over 90 minutes. " \
"Notifications: {}".format(len(letters), letter_ids)
current_app.logger.exception(msg)
if current_app.config['NOTIFY_ENVIRONMENT'] in ['live', 'production', 'test']:
zendesk_client.create_ticket(
subject="[{}] Letters still pending virus check".format(current_app.config['NOTIFY_ENVIRONMENT']),
message=msg,
ticket_type=zendesk_client.TYPE_INCIDENT
)
@notify_celery.task(name='check-templated-letter-state')
@statsd(namespace="tasks")
def check_templated_letter_state():
letters = dao_old_letters_with_created_status()
letter_ids = [str(letter.id) for letter in letters]
if len(letters) > 0:
current_app.logger.exception(
"{} letters were created before 17.30 yesterday and still have 'created' state. Notifications: {}".format(
len(letters),
letter_ids)
)
letter_ids = [str(letter.id) for letter in letters]
msg = "{} letters were created before 17.30 yesterday and still have 'created' status. " \
"Notifications: {}".format(len(letters), letter_ids)
current_app.logger.exception(msg)
if current_app.config['NOTIFY_ENVIRONMENT'] in ['live', 'production', 'test']:
zendesk_client.create_ticket(
subject="[{}] Letters still in 'created' status".format(current_app.config['NOTIFY_ENVIRONMENT']),
message=msg,
ticket_type=zendesk_client.TYPE_INCIDENT
)