Log detailed sms delivery status for mmg from process_sms_client_response task.

Also log detailed delivery status for firetext in the same place in addition
to it being logged from notifications_dao.

Logging detailed delivery statuses will help us see why messages
fail to deliver. In the future we could persist detailed delivery
status in the database.
This commit is contained in:
Pea Tyczynska
2020-05-27 18:03:55 +01:00
parent 5462087f21
commit a4b942cf6c
8 changed files with 98 additions and 36 deletions

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@@ -36,9 +36,10 @@ def process_sms_client_response(self, status, provider_reference, client_name, c
# validate status # validate status
try: try:
notification_status = response_parser(status) notification_status, detailed_status = response_parser(status, code)
current_app.logger.info( current_app.logger.info(
f'{client_name} callback returned status of {status} for reference: {provider_reference}' f'{client_name} callback returned '
f'status of {notification_status}: {detailed_status} for reference: {provider_reference}'
) )
except KeyError: except KeyError:
_process_for_status( _process_for_status(

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@@ -33,8 +33,9 @@ firetext_codes = {
} }
def get_firetext_responses(status): def get_firetext_responses(status, code=None):
return firetext_responses[status] substatus = firetext_codes[code]['reason'] if firetext_codes.get(code, None) else None
return firetext_responses[status], substatus
def get_message_status_and_reason_from_firetext_code(code): def get_message_status_and_reason_from_firetext_code(code):

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@@ -4,15 +4,49 @@ from requests import (request, RequestException)
from app.clients.sms import (SmsClient, SmsClientResponseException) from app.clients.sms import (SmsClient, SmsClientResponseException)
mmg_response_map = { mmg_response_map = {
'2': 'permanent-failure', '2': {'status': 'permanent-failure', 'substatus': {
'3': 'delivered', "1": "Number does not exist",
'4': 'temporary-failure', "4": "Rejected by operator",
'5': 'permanent-failure' "5": "Unidentified Subscriber",
"9": "Undelivered",
"11": "Service for Subscriber suspended",
"12": "Illegal equipment",
"2049": "Subscriber IMSI blacklisted",
"2050": "Number blacklisted in do-not-disturb blacklist",
"2052": "Destination number blacklisted",
"2053": "Source address blacklisted"
}},
'3': {'status': 'delivered', 'substatus': {"2": "Delivered to operator", "5": "Delivered to handset"}},
'4': {'status': 'temporary-failure', 'substatus': {
"6": "Absent Subscriber",
"8": "Roaming not allowed",
"13": "SMS Not Supported",
"15": "Expired",
"27": "Absent Subscriber",
"29": "Invalid delivery report",
"32": "Delivery Failure",
}},
'5': {'status': 'permanent-failure', 'substatus': {
"6": "Network out of coverage",
"8": "Incorrect number prefix",
"10": "Number on do-not-disturb service",
"11": "Sender id not registered",
"13": "Sender id blacklisted",
"14": "Destination number blacklisted",
"19": "Routing unavailable",
"20": "Rejected by anti-flooding mechanism",
"21": "System error", # it says to retry those messages or contact support
"23": "Duplicate message id",
"24": "Message formatted incorrectly",
"25": "Message too long",
"51": "Missing recipient value",
"52": "Invalid destination",
}},
} }
def get_mmg_responses(status): def get_mmg_responses(status, substatus=None):
return mmg_response_map[status] return (mmg_response_map[status]["status"], mmg_response_map[status]["substatus"].get(substatus, None))
class MMGClientResponseException(SmsClientResponseException): class MMGClientResponseException(SmsClientResponseException):

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@@ -22,10 +22,12 @@ def process_mmg_response():
raise InvalidRequest(errors, status_code=400) raise InvalidRequest(errors, status_code=400)
status = str(data.get('status')) status = str(data.get('status'))
substatus = str(data.get('substatus'))
provider_reference = data.get('CID') provider_reference = data.get('CID')
process_sms_client_response.apply_async( process_sms_client_response.apply_async(
[status, provider_reference, client_name], [status, provider_reference, client_name, substatus],
queue=QueueNames.SMS_CALLBACKS, queue=QueueNames.SMS_CALLBACKS,
) )

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@@ -8,19 +8,25 @@ import requests_mock
from app.clients.sms.firetext import get_firetext_responses, SmsClientResponseException, FiretextClientResponseException from app.clients.sms.firetext import get_firetext_responses, SmsClientResponseException, FiretextClientResponseException
def test_should_return_correct_details_for_delivery(): @pytest.mark.parametrize('code, result', [
get_firetext_responses('0') == 'delivered' (None, ('delivered', None)), ('000', ('delivered', None))
])
def test_get_firetext_responses_should_return_correct_details_for_delivery(code, result):
assert get_firetext_responses('0', code) == result
def test_should_return_correct_details_for_bounced(): @pytest.mark.parametrize('code, result', [
get_firetext_responses('1') == 'permanent-failure' (None, ('permanent-failure', None)), ('401', ('permanent-failure', 'Message Rejected'))
])
def test_get_firetext_responses_should_return_correct_details_for_bounced(code, result):
assert get_firetext_responses('1', code) == result
def test_should_return_correct_details_for_complaint(): def test_get_firetext_responses_should_return_correct_details_for_complaint():
get_firetext_responses('2') == 'pending' assert get_firetext_responses('2') == ('pending', None)
def test_should_be_none_if_unrecognised_status_code(): def test_get_firetext_responses_should_be_none_if_unrecognised_status_code():
with pytest.raises(KeyError) as e: with pytest.raises(KeyError) as e:
get_firetext_responses('99') get_firetext_responses('99')
assert '99' in str(e.value) assert '99' in str(e.value)

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@@ -9,20 +9,31 @@ from app.clients.sms import SmsClientResponseException
from app.clients.sms.mmg import get_mmg_responses, MMGClientResponseException from app.clients.sms.mmg import get_mmg_responses, MMGClientResponseException
def test_should_return_correct_details_for_delivery(): @pytest.mark.parametrize('substatus, result', [
get_mmg_responses('3') == 'delivered' (None, ('delivered', None)), ('5', ('delivered', 'Delivered to handset'))
])
def test_get_mmg_responses_should_return_correct_details_for_delivery(substatus, result):
assert get_mmg_responses('3', substatus) == result
def test_should_return_correct_details_for_temporary_failure(): @pytest.mark.parametrize('substatus, result', [
get_mmg_responses('4') == 'temporary-failure' (None, ('temporary-failure', None)), ('15', ('temporary-failure', 'Expired'))
])
def test_get_mmg_responses_should_return_correct_details_for_temporary_failure(substatus, result):
assert get_mmg_responses('4', substatus) == result
@pytest.mark.parametrize('status', ['5', '2']) @pytest.mark.parametrize('status, substatus, result', [
def test_should_return_correct_details_for_bounced(status): ('2', None, ('permanent-failure', None)),
get_mmg_responses(status) == 'permanent-failure' ('2', '12', ('permanent-failure', "Illegal equipment")),
('5', None, ('permanent-failure', None)),
('5', '20', ('permanent-failure', 'Rejected by anti-flooding mechanism'))
])
def test_get_mmg_responses_should_return_correct_details_for_bounced(status, substatus, result):
assert get_mmg_responses(status, substatus) == result
def test_should_be_raise_if_unrecognised_status_code(): def test_get_mmg_responses_should_be_raise_if_unrecognised_status_code():
with pytest.raises(KeyError) as e: with pytest.raises(KeyError) as e:
get_mmg_responses('99') get_mmg_responses('99')
assert '99' in str(e.value) assert '99' in str(e.value)

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@@ -203,6 +203,7 @@ def test_mmg_callback_should_return_200_and_call_task_with_valid_data(client, mo
"CID": "notification_id", "CID": "notification_id",
"MSISDN": "447777349060", "MSISDN": "447777349060",
"status": "3", "status": "3",
"substatus": "5",
"deliverytime": "2016-04-05 16:01:07"}) "deliverytime": "2016-04-05 16:01:07"})
response = mmg_post(client, data) response = mmg_post(client, data)
@@ -212,7 +213,7 @@ def test_mmg_callback_should_return_200_and_call_task_with_valid_data(client, mo
assert json_data['result'] == 'success' assert json_data['result'] == 'success'
mock_celery.assert_called_once_with( mock_celery.assert_called_once_with(
['3', 'notification_id', 'MMG'], ['3', 'notification_id', 'MMG', '5'],
queue='sms-callbacks', queue='sms-callbacks',
) )

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@@ -35,25 +35,31 @@ def test_process_sms_response_raises_client_exception_for_unknown_status(
assert sample_notification.status == NOTIFICATION_TECHNICAL_FAILURE assert sample_notification.status == NOTIFICATION_TECHNICAL_FAILURE
@pytest.mark.parametrize('status, sms_provider, expected_notification_status', [ @pytest.mark.parametrize('status, substatus, sms_provider, expected_notification_status, reason', [
('0', 'Firetext', 'delivered'), ('0', None, 'Firetext', 'delivered', None),
('1', 'Firetext', 'permanent-failure'), ('1', '101', 'Firetext', 'permanent-failure', 'Unknown Subscriber'),
('2', 'Firetext', 'pending'), ('2', '102', 'Firetext', 'pending', 'Absent Subscriber'),
('2', 'MMG', 'permanent-failure'), ('2', '1', 'MMG', 'permanent-failure', "Number does not exist"),
('3', 'MMG', 'delivered'), ('3', '2', 'MMG', 'delivered', "Delivered to operator"),
('4', 'MMG', 'temporary-failure'), ('4', '27', 'MMG', 'temporary-failure', "Absent Subscriber"),
('5', 'MMG', 'permanent-failure'), ('5', '13', 'MMG', 'permanent-failure', "Sender id blacklisted"),
]) ])
def test_process_sms_client_response_updates_notification_status( def test_process_sms_client_response_updates_notification_status(
sample_notification, sample_notification,
mocker, mocker,
status, status,
substatus,
sms_provider, sms_provider,
expected_notification_status, expected_notification_status,
reason
): ):
mock_logger = mocker.patch('app.celery.tasks.current_app.logger.info')
sample_notification.status = 'sending' sample_notification.status = 'sending'
process_sms_client_response(status, str(sample_notification.id), sms_provider)
process_sms_client_response(status, str(sample_notification.id), sms_provider, substatus)
message = f"{sms_provider} callback returned status of {expected_notification_status}: {reason} for reference: {sample_notification.id}" # noqa
mock_logger.assert_any_call(message)
assert sample_notification.status == expected_notification_status assert sample_notification.status == expected_notification_status