Log detailed sms delivery status for mmg from process_sms_client_response task.

Also log detailed delivery status for firetext in the same place in addition
to it being logged from notifications_dao.

Logging detailed delivery statuses will help us see why messages
fail to deliver. In the future we could persist detailed delivery
status in the database.
This commit is contained in:
Pea Tyczynska
2020-05-27 18:03:55 +01:00
parent 5462087f21
commit a4b942cf6c
8 changed files with 98 additions and 36 deletions

View File

@@ -36,9 +36,10 @@ def process_sms_client_response(self, status, provider_reference, client_name, c
# validate status
try:
notification_status = response_parser(status)
notification_status, detailed_status = response_parser(status, code)
current_app.logger.info(
f'{client_name} callback returned status of {status} for reference: {provider_reference}'
f'{client_name} callback returned '
f'status of {notification_status}: {detailed_status} for reference: {provider_reference}'
)
except KeyError:
_process_for_status(

View File

@@ -33,8 +33,9 @@ firetext_codes = {
}
def get_firetext_responses(status):
return firetext_responses[status]
def get_firetext_responses(status, code=None):
substatus = firetext_codes[code]['reason'] if firetext_codes.get(code, None) else None
return firetext_responses[status], substatus
def get_message_status_and_reason_from_firetext_code(code):

View File

@@ -4,15 +4,49 @@ from requests import (request, RequestException)
from app.clients.sms import (SmsClient, SmsClientResponseException)
mmg_response_map = {
'2': 'permanent-failure',
'3': 'delivered',
'4': 'temporary-failure',
'5': 'permanent-failure'
'2': {'status': 'permanent-failure', 'substatus': {
"1": "Number does not exist",
"4": "Rejected by operator",
"5": "Unidentified Subscriber",
"9": "Undelivered",
"11": "Service for Subscriber suspended",
"12": "Illegal equipment",
"2049": "Subscriber IMSI blacklisted",
"2050": "Number blacklisted in do-not-disturb blacklist",
"2052": "Destination number blacklisted",
"2053": "Source address blacklisted"
}},
'3': {'status': 'delivered', 'substatus': {"2": "Delivered to operator", "5": "Delivered to handset"}},
'4': {'status': 'temporary-failure', 'substatus': {
"6": "Absent Subscriber",
"8": "Roaming not allowed",
"13": "SMS Not Supported",
"15": "Expired",
"27": "Absent Subscriber",
"29": "Invalid delivery report",
"32": "Delivery Failure",
}},
'5': {'status': 'permanent-failure', 'substatus': {
"6": "Network out of coverage",
"8": "Incorrect number prefix",
"10": "Number on do-not-disturb service",
"11": "Sender id not registered",
"13": "Sender id blacklisted",
"14": "Destination number blacklisted",
"19": "Routing unavailable",
"20": "Rejected by anti-flooding mechanism",
"21": "System error", # it says to retry those messages or contact support
"23": "Duplicate message id",
"24": "Message formatted incorrectly",
"25": "Message too long",
"51": "Missing recipient value",
"52": "Invalid destination",
}},
}
def get_mmg_responses(status):
return mmg_response_map[status]
def get_mmg_responses(status, substatus=None):
return (mmg_response_map[status]["status"], mmg_response_map[status]["substatus"].get(substatus, None))
class MMGClientResponseException(SmsClientResponseException):

View File

@@ -22,10 +22,12 @@ def process_mmg_response():
raise InvalidRequest(errors, status_code=400)
status = str(data.get('status'))
substatus = str(data.get('substatus'))
provider_reference = data.get('CID')
process_sms_client_response.apply_async(
[status, provider_reference, client_name],
[status, provider_reference, client_name, substatus],
queue=QueueNames.SMS_CALLBACKS,
)