diff --git a/app/dao/email_branding_dao.py b/app/dao/email_branding_dao.py
index 87ccc61cf..d8738e920 100644
--- a/app/dao/email_branding_dao.py
+++ b/app/dao/email_branding_dao.py
@@ -12,7 +12,7 @@ def dao_get_email_branding_by_id(email_branding_id):
 
 
 def dao_get_email_branding_by_name(email_branding_name):
-    return EmailBranding.query.filter_by(name=email_branding_name).one()
+    return EmailBranding.query.filter_by(name=email_branding_name).first()
 
 
 @transactional
diff --git a/app/dao/letter_branding_dao.py b/app/dao/letter_branding_dao.py
index 20b5c018a..1011e392e 100644
--- a/app/dao/letter_branding_dao.py
+++ b/app/dao/letter_branding_dao.py
@@ -7,6 +7,10 @@ def dao_get_letter_branding_by_id(letter_branding_id):
     return LetterBranding.query.filter(LetterBranding.id == letter_branding_id).one()
 
 
+def dao_get_letter_branding_by_name(letter_branding_name):
+    return LetterBranding.query.filter_by(name=letter_branding_name).first()
+
+
 def dao_get_letter_branding_by_domain(domain):
     if not domain:
         return None
diff --git a/app/dao/services_dao.py b/app/dao/services_dao.py
index b033e9cad..8994d92ff 100644
--- a/app/dao/services_dao.py
+++ b/app/dao/services_dao.py
@@ -11,6 +11,8 @@ from app.dao.dao_utils import (
     transactional,
     version_class
 )
+from app.dao.email_branding_dao import dao_get_email_branding_by_name
+from app.dao.letter_branding_dao import dao_get_letter_branding_by_name
 from app.dao.organisation_dao import dao_get_organisation_by_email_address
 from app.dao.service_sms_sender_dao import insert_service_sms_sender
 from app.dao.service_user_dao import dao_get_service_user
@@ -38,7 +40,7 @@ from app.models import (
     SMS_TYPE,
     LETTER_TYPE,
 )
-from app.utils import get_london_midnight_in_utc, midnight_n_days_ago
+from app.utils import email_address_is_nhs, get_london_midnight_in_utc, midnight_n_days_ago
 
 DEFAULT_SERVICE_PERMISSIONS = [
     SMS_TYPE,
@@ -209,6 +211,12 @@ def dao_create_service(
         if organisation.letter_branding and not service.letter_branding:
             service.letter_branding = organisation.letter_branding
 
+    if not organisation and (
+        service.organisation_type == 'nhs' or email_address_is_nhs(user.email_address)
+    ):
+        service.email_branding = dao_get_email_branding_by_name('NHS')
+        service.letter_branding = dao_get_letter_branding_by_name('NHS')
+
     db.session.add(service)
 
 
diff --git a/app/utils.py b/app/utils.py
index fcd33b54b..3d6ee1804 100644
--- a/app/utils.py
+++ b/app/utils.py
@@ -122,3 +122,9 @@ def escape_special_characters(string):
             r'\{}'.format(special_character)
         )
     return string
+
+
+def email_address_is_nhs(email_address):
+    return email_address.lower().endswith((
+        '@nhs.uk', '@nhs.net', '.nhs.uk', '.nhs.net',
+    ))
diff --git a/tests/app/dao/test_services_dao.py b/tests/app/dao/test_services_dao.py
index a8665554f..29da6d7eb 100644
--- a/tests/app/dao/test_services_dao.py
+++ b/tests/app/dao/test_services_dao.py
@@ -67,6 +67,7 @@ from tests.app.db import (
     create_notification,
     create_api_key,
     create_invited_user,
+    create_email_branding,
     create_letter_branding,
 )
 
@@ -115,12 +116,56 @@ def test_create_service_with_letter_branding(notify_db_session):
                       organisation_type='central',
                       created_by=user)
     dao_create_service(service, user, letter_branding=letter_branding)
-    assert Service.query.count() == 1
     service_db = Service.query.one()
     assert service_db.id == service.id
     assert service.letter_branding == letter_branding
 
 
+@pytest.mark.parametrize('email_address, organisation_type', (
+    ("test@example.gov.uk", 'nhs'),
+    ("test@nhs.net", 'nhs'),
+    ("test@nhs.net", 'local'),
+    ("test@nhs.net", 'central'),
+    ("test@nhs.uk", 'central'),
+    ("test@example.nhs.uk", 'central'),
+    ("TEST@NHS.UK", 'central'),
+))
+@pytest.mark.parametrize('branding_name_to_create, expected_branding', (
+    ('NHS', True),
+    # Need to check that nothing breaks in environments that don’t have
+    # the NHS branding set up
+    ('SHN', False),
+))
+def test_create_nhs_service_get_default_branding_based_on_email_address(
+    notify_db_session,
+    branding_name_to_create,
+    expected_branding,
+    email_address,
+    organisation_type,
+):
+    user = create_user(email=email_address)
+    letter_branding = create_letter_branding(name=branding_name_to_create)
+    email_branding = create_email_branding(name=branding_name_to_create)
+
+    service = Service(
+        name="service_name",
+        email_from="email_from",
+        message_limit=1000,
+        restricted=False,
+        organisation_type=organisation_type,
+        created_by=user,
+    )
+    dao_create_service(service, user, letter_branding=letter_branding)
+    service_db = Service.query.one()
+
+    if expected_branding:
+        assert service_db.letter_branding == letter_branding
+        assert service_db.email_branding == email_branding
+    else:
+        assert service_db.letter_branding is None
+        assert service_db.email_branding is None
+
+
 def test_cannot_create_two_services_with_same_name(notify_db_session):
     user = create_user()
     assert Service.query.count() == 0