diff --git a/app/clients/cloudwatch/aws_cloudwatch.py b/app/clients/cloudwatch/aws_cloudwatch.py
index 80ba88f87..b4c468581 100644
--- a/app/clients/cloudwatch/aws_cloudwatch.py
+++ b/app/clients/cloudwatch/aws_cloudwatch.py
@@ -111,7 +111,7 @@ class AwsCloudwatchClient(Client):
             return (
                 "success",
                 message["delivery"]["providerResponse"],
-                message["delivery"]["phoneCarrier"],
+                message["delivery"].get("phoneCarrier", "Unknown Carrier"),
             )
 
         log_group_name = (