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Update how 'letters still sending' Zendesk tickets are created

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These now use the new Zendesk form.
This commit is contained in:
Katie Smith
2021-09-23 15:40:55 +01:00
parent b114dadcae
commit 64c0a3fb9d
2 changed files with 39 additions and 17 deletions
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43
tests/app/celery/test_nightly_tasks.py
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@@ -1,11 +1,13 @@
from datetime import date, datetime, timedelta
from unittest.mock import call
from unittest.mock import ANY, call
import pytest
import pytz
from flask import current_app
from freezegun import freeze_time
from notifications_utils.clients.zendesk.zendesk_client import ZendeskClient
from notifications_utils.clients.zendesk.zendesk_client import (
NotifySupportTicket,
)
from app.celery import nightly_tasks
from app.celery.nightly_tasks import (
@@ -232,34 +234,47 @@ def test_should_call_delete_inbound_sms(notify_api, mocker):
assert nightly_tasks.delete_inbound_sms_older_than_retention.call_count == 1
def test_create_ticket_if_letter_notifications_still_sending(mocker):
def test_create_ticket_if_letter_notifications_still_sending(notify_api, mocker):
mock_get_letters = mocker.patch(
"app.celery.nightly_tasks.get_letter_notifications_still_sending_when_they_shouldnt_be"
)
mock_get_letters.return_value = 1, date(2018, 1, 15)
mock_create_ticket = mocker.patch("app.celery.nightly_tasks.zendesk_client.create_ticket")
raise_alert_if_letter_notifications_still_sending()
mock_create_ticket.assert_called_once_with(
subject="[test] Letters still sending",
message="There are 1 letters in the 'sending' state from Monday 15 January. Resolve using https://github.com/alphagov/notifications-manuals/wiki/Support-Runbook#deal-with-letters-still-in-sending", # noqa
ticket_type=ZendeskClient.TYPE_INCIDENT
mock_create_ticket = mocker.spy(NotifySupportTicket, '__init__')
mock_send_ticket_to_zendesk = mocker.patch(
'app.celery.nightly_tasks.zendesk_client.send_ticket_to_zendesk',
autospec=True,
)
raise_alert_if_letter_notifications_still_sending()
mock_create_ticket.assert_called_once_with(
ANY,
subject='[test] Letters still sending',
message=(
"There are 1 letters in the 'sending' state from Monday 15 January. Resolve using "
"https://github.com/alphagov/notifications-manuals/wiki/Support-Runbook#deal-with-letters-still-in-sending"
),
ticket_type='incident',
technical_ticket=True,
ticket_categories=['notify_letters']
)
mock_send_ticket_to_zendesk.assert_called_once()
def test_dont_create_ticket_if_letter_notifications_not_still_sending(mocker):
def test_dont_create_ticket_if_letter_notifications_not_still_sending(notify_api, mocker):
mock_get_letters = mocker.patch(
"app.celery.nightly_tasks.get_letter_notifications_still_sending_when_they_shouldnt_be"
)
mock_get_letters.return_value = 0, None
mock_create_ticket = mocker.patch("app.celery.nightly_tasks.zendesk_client.create_ticket")
mock_send_ticket_to_zendesk = mocker.patch(
"app.celery.nightly_tasks.zendesk_client.send_ticket_to_zendesk",
autospec=True
)
raise_alert_if_letter_notifications_still_sending()
mock_create_ticket.assert_not_called()
mock_send_ticket_to_zendesk.assert_not_called()
@freeze_time("Thursday 17th January 2018 17:00")