darkhelm/notifications-api
1
0
Fork 0
mirror of https://github.com/GSA/notifications-api.git synced 2026-01-29 22:11:52 -05:00
Code Issues Packages Projects Releases Wiki Activity

Update how "missing ackfile for letters" Zendesk tickets are created

Browse Source
This commit is contained in:
Katie Smith
2021-09-23 16:08:30 +01:00
parent 64c0a3fb9d
commit 2f66e38fb9
2 changed files with 16 additions and 5 deletions
Download Patch File Download Diff File Expand all files Collapse all files

7
app/celery/nightly_tasks.py
View File

@@ -257,11 +257,14 @@ def letter_raise_alert_if_no_ack_file_for_zip():
if len(zip_file_set - ack_file_set) > 0:
if current_app.config['NOTIFY_ENVIRONMENT'] in ['live', 'production', 'test']:
zendesk_client.create_ticket(
ticket = NotifySupportTicket(
subject="Letter acknowledge error",
message=message,
ticket_type=zendesk_client.TYPE_INCIDENT
ticket_type=NotifySupportTicket.TYPE_INCIDENT,
technical_ticket=True,
ticket_categories=['notify_letters']
)
zendesk_client.send_ticket_to_zendesk(ticket)
current_app.logger.error(message)
if len(ack_file_set - zip_file_set) > 0: