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Update how "letters still created status" Zendesk tickets are created

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Katie Smith
2021-09-23 16:22:07 +01:00
parent 2f66e38fb9
commit 0c0c7f4478
2 changed files with 27 additions and 8 deletions
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9
app/celery/scheduled_tasks.py
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@@ -239,11 +239,14 @@ def check_if_letters_still_in_created():
"#deal-with-Letters-still-in-created.".format(len(letters))
if current_app.config['NOTIFY_ENVIRONMENT'] in ['live', 'production', 'test']:
zendesk_client.create_ticket(
subject="[{}] Letters still in 'created' status".format(current_app.config['NOTIFY_ENVIRONMENT']),
ticket = NotifySupportTicket(
subject=f"[{current_app.config['NOTIFY_ENVIRONMENT']}] Letters still in 'created' status",
message=msg,
ticket_type=zendesk_client.TYPE_INCIDENT
ticket_type=NotifySupportTicket.TYPE_INCIDENT,
technical_ticket=True,
ticket_categories=['notify_letters']
)
zendesk_client.send_ticket_to_zendesk(ticket)
current_app.logger.error(msg)