From 373b4ac27eecb8b2b0c7ade56704442188be22f6 Mon Sep 17 00:00:00 2001 From: Your Name Date: Tue, 28 Nov 2023 11:37:19 -0800 Subject: [PATCH 1/2] changed day to year --- app/config_files/templates.json | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/app/config_files/templates.json b/app/config_files/templates.json index feec10fb0..ec9e172dd 100644 --- a/app/config_files/templates.json +++ b/app/config_files/templates.json @@ -139,7 +139,7 @@ "((service name)) is now live on Notify.gov.", "", "", - "You can send up to ((message limit)) messages per day.", + "You can send up to ((message limit)) messages per year.", "", "", "As a live service, you’ll need to know who to contact if you have a question, or something goes wrong.", From b4a1069c244e2096e74fb8356c79a0be683991eb Mon Sep 17 00:00:00 2001 From: Your Name Date: Wed, 29 Nov 2023 11:27:39 -0800 Subject: [PATCH 2/2] updated content --- app/config_files/templates.json | 39 ++------------------------------- 1 file changed, 2 insertions(+), 37 deletions(-) diff --git a/app/config_files/templates.json b/app/config_files/templates.json index ec9e172dd..3e771a1cc 100644 --- a/app/config_files/templates.json +++ b/app/config_files/templates.json @@ -136,45 +136,10 @@ "Hi ((name)),", "", "", - "((service name)) is now live on Notify.gov.", + "Congratulations, we have received and reviewed your Go Live submission form. ((service name)) is now live on Notify.gov. With your Notify account you now can send messages for the use case outlined in your Go Live submission form.", "", "", - "You can send up to ((message limit)) messages per year.", - "", - "", - "As a live service, you’ll need to know who to contact if you have a question, or something goes wrong.", - "", - "", - "If our system status page shows a problem, then we’ve been alerted and are working on it – you don’t need to contact us.", - "", - "", - "#Problems or questions out of hours", - "", - "", - "We offer out of hours support for emergencies.", - "", - "", - "It’s only an emergency if:", - "", - "* no one in your team can log in", - "", - "* a ‘technical difficulties’ error appears when you try to upload a file", - "", - "* a 500 response code appears when you try to send messages using the API", - "", - "", - "If you have one of these emergencies, email details to:", - "", - "notify-support@gsa.gov", - "", - "", - "^Only use this email address for out of hours emergencies. Don’t share this address with people outside of your team.", - "", - "", - "We’ll get back to you within 30 minutes and give you hourly updates until the problem’s fixed.", - "", - "", - "For non-emergency problems or questions, use our support page and we’ll reply in office hours.", + "If you have any questions or experience any technical issues, please contact your pilot lead.", "", "", "Thanks",