notifications-api/app/config_files/templates.json

[
  {
    "id": "42a23d19-504e-49bb-a95e-4976baff4757",
    "name": "Example text message template",
    "type": "sms",
    "subject": "",
    "content": [
      "Hi, I’m trying out Notify.gov. Today is ((day of week)) and my favorite color is ((color))."
    ]
  },
  {
    "id": "4f46df42-f795-4cc4-83bb-65ca312f49cc",
    "name": "Notify invitation email",
    "type": "email",
    "subject": "((user_name)) has invited you to collaborate on ((service_name)) on Notify.gov",
    "content": [
      "((user_name)) has invited you to collaborate on ((service_name)) on Notify.gov.",
      "",
      "",
      "Notify.gov makes it easy to keep people updated by helping you send text messages.",
      "",
      "",
      "Click this link to create an account on Notify.gov:",
      "",
      "((url))",
      "",
      "",
      "This invitation will stop working at midnight tomorrow. This is to keep ((service_name)) secure."
    ]
  },
  {
    "id": "36fb0730-6259-4da1-8a80-c8de22ad4246",
    "name": "Notify SMS verify code",
    "type": "sms",
    "subject": "",
    "content": ["((verify_code)) is your Notify.gov authentication code"]
  },
  {
    "id": "474e9242-823b-4f99-813d-ed392e7f1201",
    "name": "Notify password reset email",
    "type": "email",
    "subject": "Reset your Notify.gov password",
    "content": [
      "Hi ((user_name)),",
      "",
      "",
      "We received a request to reset your password on Notify.gov.",
      "",
      "",
      "If you didn’t request this email, you can ignore it – your password has not been changed.",
      "",
      "",
      "To reset your password, click this link:",
      "",
      "",
      "((url))"
    ]
  },
  {
    "id": "299726d2-dba6-42b8-8209-30e1d66ea164",
    "name": "Notify email verify code",
    "type": "email",
    "subject": "Sign in to Notify.gov",
    "content": [
      "Hi ((name)),",
      "",
      "",
      "To sign in to Notify.gov please open this link:",
      "",
      "",
      "((url))"
    ]
  },
  {
    "id": "ece42649-22a8-4d06-b87f-d52d5d3f0a27",
    "name": "Notify email verification code",
    "type": "email",
    "subject": "Confirm Notify.gov registration",
    "content": [
      "Hi ((name)),",
      "",
      "",
      "To complete your registration for Notify.gov please click the link below",
      "",
      "",
      "((url))"
    ]
  },
  {
    "id": "0880fbb1-a0c6-46f0-9a8e-36c986381ceb",
    "name": "Your Notify.gov account",
    "type": "email",
    "subject": "Your Notify.gov account",
    "content": [
      "You already have a Notify.gov account with this email address.",
      "",
      "",
      "Sign in here: ((signin_url))",
      "",
      "",
      "If you’ve forgotten your password, you can reset it here: ((forgot_password_url))",
      "",
      "",
      "",
      "",
      "If you didn’t try to register for a Notify.gov account recently, please let us know here: ((feedback_url))"
    ]
  },
  {
    "id": "eb4d9930-87ab-4aef-9bce-786762687884",
    "name": "Confirm new email address",
    "type": "email",
    "subject": "Confirm your email address for Notify.gov",
    "content": [
      "Hi ((name)),",
      "",
      "",
      "Click this link to confirm your new email address:",
      "",
      "",
      "((url))",
      "",
      "",
      "If you didn’t try to change the email address for your Notify.gov account, let us know here:",
      "",
      "",
      "((feedback_url))"
    ]
  },
  {
    "id": "618185c6-3636-49cd-b7d2-6f6f5eb3bdde",
    "name": "Automated \"You’re now live\" message",
    "type": "email",
    "subject": "((service name)) is now live on Notify.gov",
    "content": [
      "Hi ((name)),",
      "",
      "",
      "((service name)) is now live on Notify.gov.",
      "",
      "",
      "You can send up to ((message limit)) messages per day.",
      "",
      "",
      "As a live service, you’ll need to know who to contact if you have a question, or something goes wrong.",
      "",
      "",
      "If our system status page shows a problem, then we’ve been alerted and are working on it – you don’t need to contact us.",
      "",
      "",
      "#Problems or questions out of hours",
      "",
      "",
      "We offer out of hours support for emergencies.",
      "",
      "",
      "It’s only an emergency if:",
      "",
      "*   no one in your team can log in",
      "",
      "*   a ‘technical difficulties’ error appears when you try to upload a file",
      "",
      "*   a 500 response code appears when you try to send messages using the API",
      "",
      "",
      "If you have one of these emergencies, email details to:",
      "",
      "notify-support@gsa.gov",
      "",
      "",
      "^Only use this email address for out of hours emergencies. Don’t share this address with people outside of your team.",
      "",
      "",
      "We’ll get back to you within 30 minutes and give you hourly updates until the problem’s fixed.",
      "",
      "",
      "For non-emergency problems or questions, use our support page and we’ll reply in office hours.",
      "",
      "",
      "Thanks",
      "",
      "Notify.gov team"
    ]
  },
  {
    "id": "203566f0-d835-47c5-aa06-932439c86573",
    "name": "Notify organization invitation email",
    "type": "email",
    "subject": "((user_name)) has invited you to collaborate on ((organization_name)) on Notify.gov",
    "content": [
      "((user_name)) has invited you to collaborate on ((organization_name)) on Notify.gov.",
      "",
      "",
      "Notify.gov makes it easy to keep people updated by helping you send text messages and emails.",
      "",
      "",
      "Open this link to create an account on Notify.gov:",
      "",
      "((url))",
      "",
      "",
      "This invitation will stop working at midnight tomorrow. This is to keep ((organization_name)) secure."
    ]
  },
  {
    "id": "c73f1d71-4049-46d5-a647-d013bdeca3f0",
    "name": "Email address changed by service manager",
    "type": "email",
    "subject": "Your Notify.gov email address has changed",
    "content": [
      "Dear ((name)),",
      "",
      "",
      "((servicemanagername)) changed your Notify account email address to:",
      "",
      "",
      "((email address))",
      "",
      "",
      "You’ll need to use this email address next time you sign in.",
      "",
      "",
      "Thanks",
      "",
      "",
      "Notify.gov team"
    ]
  },
  {
    "id": "8a31520f-4751-4789-8ea1-fe54496725eb",
    "name": "Phone number changed by service manager",
    "type": "sms",
    "subject": "",
    "content": [
      "Your mobile number was changed by ((servicemanagername)). Next time you sign in, your Notify.gov authentication code will be sent to this phone."
    ]
  },
  {
    "id": "a42f1d17-9404-46d5-a647-d013bdfca3e1",
    "name": "Verify email reply-to address for a service",
    "type": "email",
    "subject": "Your Notify.gov reply-to email address",
    "content": [
      "Hi,",
      "",
      "",
      "This address has been provided as a reply-to email address for a Notify.gov account.",
      "",
      "Any replies from users to emails they receive through Notify.gov will come back to this email address.",
      "",
      "",
      "This is just a quick check to make sure the address is valid.",
      "",
      "",
      "No need to reply.",
      "",
      "",
      "Thanks",
      "",
      "",
      "Notify.gov team"
    ]
  },
  {
    "id": "4fd2e43c-309b-4e50-8fb8-1955852d9d71",
    "name": "MOU Signed By Receipt",
    "type": "email",
    "subject": "You’ve accepted the Notify.gov data sharing and financial agreement",
    "content": [
      "Hi ((signed_by_name)),",
      "",
      "((org_name)) has accepted the Notify.gov data sharing and financial agreement. ",
      "",
      "If you need another copy of the agreement you can download it here: ((mou_link))",
      "",
      "",
      "Thanks,",
      "Notify.gov team"
    ]
  },
  {
    "id": "c20206d5-bf03-4002-9a90-37d5032d9e84",
    "name": "MOU Signed On Behalf Of Receipt - Signed by",
    "type": "email",
    "subject": "You’ve accepted the Notify.gov data sharing and financial agreement",
    "content": [
      "Hi ((signed_by_name)),",
      "",
      "((org_name)) has accepted the Notify.gov data sharing and financial agreement. We’ve emailed ((on_behalf_of_name)) to let them know too.",
      "",
      "If you need another copy of the agreement you can download it here: ((mou_link))",
      "",
      "",
      "Thanks,",
      "Notify.gov team"
    ]
  },
  {
    "id": "522b6657-5ca5-4368-a294-6b527703bd0b",
    "name": "MOU Signed On Behalf Of Receipt - On Behalf Of",
    "type": "email",
    "subject": "((org_name)) has accepted the Notify.gov data sharing and financial agreement",
    "content": [
      "Hi ((on_behalf_of_name)),",
      "",
      "((signed_by_name)) has accepted the Notify.gov data sharing and financial agreement on your behalf, for ((org_name)).",
      "",
      "Notify.gov lets teams in the public sector send text messages and emails. It’s built and run by a team in the TTS Public Benefits Studio (part of GSA).",
      "",
      "If you need another copy of the agreement you can download it here: ((mou_link))",
      "",
      "",
      "Thanks,",
      "Notify.gov team"
    ]
  },
  {
    "id": "d0e66c4c-0c50-43f0-94f5-f85b613202d4",
    "name": "MOU Signed Notify Team Alert",
    "type": "email",
    "subject": "Someone signed an MOU for an org on Notify",
    "content": [
      "What’s up Notifiers,",
      "",
      "((signed_by_name)) just accepted the data sharing and financial agreement for ((org_name)).",
      "",
      "See how ((org_name)) is using Notify here: ((org_dashboard_link))"
    ]
  },
  {
    "id": "11fad854-fd38-4a7c-bd17-805fb13dfc12",
    "name": "Notify daily letter volumes",
    "type": "email",
    "subject": "Notify letter volume for ((date)): ((total_volume)) letters, ((total_sheets)) sheets",
    "content": [
      "((total_volume)) letters (((total_sheets)) sheets) sent via Notify are coming in today’s batch. These include: ",
      "",
      "((first_class_volume)) first class letters (((first_class_sheets)) sheets).",
      "((second_class_volume)) second class letters (((second_class_sheets)) sheets).",
      "((international_volume)) international letters (((international_sheets)) sheets).",
      "",
      "Thanks",
      "",
      "Notify.gov team"
    ]
  }
]