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API documentation

This document is for central government developers and technical architects who want to use the GOV.UK Notify platform to send notifications to users of their digital service.

About GOV.UK Notify

GOV.UK Notify is a cross-government platform that lets government services send notifications by text or email. It's currently in beta.

There are 2 ways to send notifications:

To find out more about GOV.UK Notify, see the Government as a Platform blog.

Quick start guide to GOV.UK Notify

  1. Register for a GOV.UK Notify account. You'll need an email address from a local or central government organisation and your mobile phone for 2-factor authentication.

  2. Add a template so you can send text and email notifications.

**Note:** A template is required even if you send notifications with the GOV.UK Notify API.

You can personalise the template using double brackets for placeholders. For example:

> Dear ((name)),
>
> Your ((item)) is due for renewal on ((date)).
  1. Create an API key. This will be used to connect to the GOV.UK Notify API.
Each service can have multiple API keys. This allows you to integrate several systems, each with its own key. You can also have separate keys for your development and test environments.

**Important:** API keys are secret, so save them somewhere safe. Don't commit API keys to public source code repositories. 

Integrate the GOV.UK Notify API into your service

GOV.UK Notify provides an API that allows you to create text and email notifications and get the status of notifications you have sent.

There are 2 ways to integrate the API into your service:

Authenticate requests

GOV.UK Notify uses JSON Web Tokens (JWT) for authentication and identification. The GOV.UK Notify client libraries encode and decode JSON Web Tokens when making requests to the GOV.UK Notify API. If you dont use one of these libraries, you must manually create tokens yourself.

For examples of how to encode and decode JSON Web Tokens, see authentication.py in the GOV.UK Notify Python client library, or the appropriate [PHP] (https://github.com/alphagov/notifications-php-client) or [Java] (https://github.com/alphagov/notifications-java-client) client library.

To create JSON Web Tokens you need:

  • your Service ID identifies your service
  • your API key (in JSON Web Token terms this is called the client ID) used to sign tokens during requests for API resources

To find your Service ID and create or revoke API keys, click on API keys in the GOV.UK Notify web application.

JSON Web Tokens: claims

JSON Web Tokens have a series of standard and application-specific claims.

JSON Web Token standard claims (these form the JSON Web Token header):

{
  "alg": "HS256",
  "typ": "JWT"
}

GOV.UK Notify application-specific claims (these form the JSON Web Token payload):

{
  iss: 'string', // Service ID
  iat: 0, // creation time in epoch seconds (UTC)
}

The header and payload are Base64Url encoded.

The verify signature is created using the HMAC SHA256 hashing algorithm.

API client libraries

GOV.UK Notify supports the following client libraries:

These provide example code for calling the API and for creating API tokens.

API endpoints

You can use the GOV.UK Notify API to:

Send notifications

To send a text notification:

POST /notifications/sms
{
  'to': '+447700900404',
  'template': f6895ff7-86e0-4d38-80ab-c9525856c3ff, 
  'personalisation': {
    'name': 'myname',
    'date': '2016'
  }
}

See below for explanations of the fields.

To send an email notification:

POST /notifications/email
{
  'to': 'email@gov.uk',
  'template': f6895ff7-86e0-4d38-80ab-c9525856c3ff,
    'personalisation': {
    'name': 'myname',
    'date': '2016'
  }
}

where:

  • to is a required string that indicates the recipient's phone number or email address

  • template is a required string that indicates the Template ID to use

    Note: To access the Template ID from the GOV.UK Notify web application, go to Text message templates or Email templates and click on API info.

  • personalisation is an optional array that specifies the placeholders and values in your templates

    Note: You must provide all placeholders set up in your template. See how to create placeholders in a template.

The response (status code 201) will be:

{
   'data':{
      'notification': {
         'id':1
      }
   }
}

where id is the unique identifier for the notification you'll use this ID to retrieve the status of a notification.

Retrieve notifications

To retrieve the status of a single text or email notification:

GET /notifications/{id}

The response (status code 200) will be:

{
	'notification': 
		{	
		'status': 'delivered', 
		'to': '07515 987 456', 
		'template': {'id': '5e427b42-4e98-46f3-a047-32c4a87d26bb', 
					 'name': 'First template', 
					 'template_type': 'sms'}, 
		'created_at': '2016-04-26T15:29:36.891512+00:00', 
		'updated_at': '2016-04-26T15:29:38.724808+00:00', 
		'sent_at': '2016-04-26T15:29:37.230976+00:00', 
		'job': {'id': 'f9043884-acac-46db-b2ea-f08cd8ec6d67', 
				'original_file_name': 'Test run'}, 
		'sent_at': '2016-04-26T15:29:37.230976+00:00', 
		'id': 'f163deaf-2d3f-4ec6-98fc-f23fa511518f', 
		'content_char_count': 490, 
		'service': '5cf87313-fddd-4482-a2ea-48e37320efd1', 
		'reference': None, 
		'sent_by': 'mmg'
	    }
}

See below for explanations of the fields.

To retrieve the status of all notifications:

GET /notifications

The response (status code 200) will be:

{'notifications': 
	[{
		'status': 'delivered', 
		'to': '07515 987 456', 
		'template': {'id': '5e427b42-4e98-46f3-a047-32c4a87d26bb', 
					 'name': 'First template', 
					 'template_type': 'sms'}, 
		
		'job': {'id': '5cc9d7ae-ceb7-4565-8345-4931d71f8c2e', 
				'original_file_name': 'Test run'}, 
		'created_at': '2016-04-26T15:30:49.968969+00:00', 
		'updated_at': '2016-04-26T15:30:50.853844+00:00', 
		'sent_at': '2016-04-26T15:30:50.383634+00:00', 
		'id': '04ae9bdc-92aa-4d6c-a0da-48587c03d4c7', 
		'content_char_count': 446,
		'service': '5cf87313-fddd-4482-a2ea-48e37320efd1', 
		'reference': None, 
		'sent_by': 'mmg'
	 }, 
	 {	
		'status': 'delivered', 
		'to': '07515 987 456', 
		'template': {'id': '5e427b42-4e98-46f3-a047-32c4a87d26bb', 
					 'name': 'First template', 
					 'template_type': 'sms'}, 
		'job': {'id': 'f9043884-acac-46db-b2ea-f08cd8ec6d67', 
				'original_file_name': 'Test run'}, 
		'created_at': '2016-04-26T15:29:36.891512+00:00', 
		'updated_at': '2016-04-26T15:29:38.724808+00:00', 
		'sent_at': '2016-04-26T15:29:37.230976+00:00', 
		'id': 'f163deaf-2d3f-4ec6-98fc-f23fa511518f', 
		'content_char_count': 490, 
		'service': '5cf87313-fddd-4482-a2ea-48e37320efd1', 
		'reference': None, 
		'sent_by': 'mmg'
	  }, 
	  ...
	]
 'links': {'last': '/notifications?page=3&template_type=sms&status=delivered', 
 			'next': '/notifications?page=2&template_type=sms&status=delivered'}, 
 'total': 162, 
 'page_size': 50
 }

where:

  • status is the status of the notification; this can be sending, delivered, or failed
  • to is the recipient's phone number or email address
  • template:
    • id is the Template ID
    • name is the name of the template used
    • template_type is sms or email
  • created_at is the full timestamp, in Coordinated Universal Time (UTC), at which GOV.UK Notify created the notification
  • updated_at is the full timestamp, in Coordinated Universal Time (UTC), at which the notification was updated
  • sent_at is the full timestamp, in Coordinated Universal Time (UTC), at which GOV.UK Notify sent the notification
  • job is empty if you are using the API to send notifications:
    • id is the job ID
    • original_file_name is the name of the CSV file, if used
  • id is the unique identifier for the process of sending and retrieving one or more notifications
  • content_char_count indicates the full character count of the sms notification, including placeholders (populated for sms notifications only)
  • service is your Service ID
  • reference is used in the Notifications API so you can ignore it (populated for email notifications only)
  • sent_by is the name of the provider
  • links:
    • last is the url of the last page of notifications
    • next is the url of the next page of notifications
  • total is the total number of notifications sent by the service using the given template type
  • page_size is an optional integer indicating the number of notifications per page; if not provided, defaults to 50

The above fields are populated once the message has been processed; initially you get back the response indicated above.

This list is split into pages. To scroll through the pages run:

GET /notifications?&page=2

Authorisation error messages

Error code Body Meaning
401 {"result": "error",
"message": "Unauthorized, authentication token must be provided"}
Authorisation header is missing from request
401 {"result": "error",
"message": "Unauthorized, authentication bearer scheme must be used"}
Authorisation header is missing bearer
403 {"result": "error",
"message": "Invalid token: signature"}
Unable to decode the JSON Web Token signature, due to missing claims
403 {"result": "error",
"message": "Invalid credentials"}
Service ID in the iss claim is incorrect, or no valid API key for Service ID
403 {"result": "error",
"message": "Invalid token: expired"}
Token is expired; there is a 30 second time limit

Other error messages

Error code Body Meaning
429 {"result": "error",
"message": "Exceeded send limits (50) for today"}
Exceeded number of messages you can send per day
400 {"result": "error",
"message": "id: required field"}
Post body is badly formed: missing id field
400 {"result":"error",
"message":{'template': ['Missing personalisation: {template_placeholder_name}']}
Post body is badly formed: missing personalisation data
400 {"result":"error",
"message"={'to': ['Invalid {notification_type} for restricted service')]}
Service is in trial mode; you cannot send messages to email addresses or phone numbers not belonging to team members

GOV.UK Notify API code

The GOV.UK Notify API code is open sourced at:

GOV.UK Notify API