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API documentation
This document is for central government developers and technical architects who want to use the GOV.UK Notify platform to send notifications to users of their digital service.
- About GOV.UK Notify
- Quick start guide to GOV.UK Notify
- Integrate the GOV.UK Notify API into your service
- API endpoints
- GOV.UK Notify API code
About GOV.UK Notify
GOV.UK Notify is a cross-government platform that lets government services send notifications by text or email. It's currently in beta.
There are 2 ways to send notifications:
- use the GOV.UK Notify web application
- integrate your web applications or back office systems with the GOV.UK Notify API
To find out more about GOV.UK Notify, see the Government as a Platform blog.
Quick start guide to GOV.UK Notify
-
Register for a GOV.UK Notify account. You'll need an email address from a local or central government organisation and your mobile phone for 2-factor authentication.
-
Add a template so you can send text and email notifications.
**Note:** A template is required even if you send notifications with the GOV.UK Notify API.
You can personalise the template using double brackets for placeholders. For example:
> Dear ((name)),
>
> Your ((item)) is due for renewal on ((date)).
- Create an API key. This will be used to connect to the GOV.UK Notify API.
Each service can have multiple API keys. This allows you to integrate several systems, each with its own key. You can also have separate keys for your development and test environments.
**Important:** API keys are secret, so save them somewhere safe. Don't commit API keys to public source code repositories.
Integrate the GOV.UK Notify API into your service
GOV.UK Notify provides an API that allows you to create text and email notifications and get the status of notifications you have sent.
There are 2 ways to integrate the API into your service:
- use one of the client libraries provided by GOV.UK Notify (see the Usage section in the Readme files): * Python library * [PHP library] (https://github.com/alphagov/notifications-php-client) * [Java library] (https://github.com/alphagov/notifications-java-client)
- develop your own integration to produce requests in the correct format
Authenticate requests
GOV.UK Notify uses JSON Web Tokens (JWT) for authentication and identification. The GOV.UK Notify client libraries encode and decode JSON Web Tokens when making requests to the GOV.UK Notify API. If you don’t use one of these libraries, you must manually create tokens yourself.
For examples of how to encode and decode JSON Web Tokens, see authentication.py in the GOV.UK Notify Python client library, or the appropriate [PHP] (https://github.com/alphagov/notifications-php-client) or [Java] (https://github.com/alphagov/notifications-java-client) client library.
To create JSON Web Tokens you need:
- your Service ID – identifies your service
- your API key (in JSON Web Token terms this is called the client ID) – used to sign tokens during requests for API resources
To find your Service ID and create or revoke API keys, click on API keys in the GOV.UK Notify web application.
JSON Web Tokens: claims
JSON Web Tokens have a series of standard and application-specific claims.
JSON Web Token standard claims (these form the JSON Web Token header):
{
"alg": "HS256",
"typ": "JWT"
}
GOV.UK Notify application-specific claims (these form the JSON Web Token payload):
{
iss: 'string', // Service ID
iat: 0, // creation time in epoch seconds (UTC)
}
The header and payload are Base64Url encoded.
The verify signature is created using the HMAC SHA256 hashing algorithm.
API client libraries
GOV.UK Notify supports the following client libraries:
- GOV.UK Notify Python library
- [GOV.UK Notify PHP library] (https://github.com/alphagov/notifications-php-client)
- [GOV.UK Notify Java library] (https://github.com/alphagov/notifications-java-client)
These provide example code for calling the API and for creating API tokens.
API endpoints
You can use the GOV.UK Notify API to:
- send an text or email notification
- retrieve the status of one notification
- retrieve the status of all notifications
Send notifications
POST /notifications/sms
{
'to': '+447700900404',
'template': f6895ff7-86e0-4d38-80ab-c9525856c3ff,
'personalisation': {
'name': 'myname',
'date': '2016'
}
}
See below for explanations of the fields.
To send an email notification:
POST /notifications/email
{
'to': 'email@gov.uk',
'template': f6895ff7-86e0-4d38-80ab-c9525856c3ff,
'personalisation': {
'name': 'myname',
'date': '2016'
}
}
where:
-
tois a required string that indicates the recipient's phone number or email address -
templateis a required string that indicates the Template ID to useNote: To access the Template ID from the GOV.UK Notify web application, go to Text message templates or Email templates and click on API info.
-
personalisationis an optional array that specifies the placeholders and values in your templatesNote: You must provide all placeholders set up in your template. See how to create placeholders in a template.
The response (status code 201) will be:
{
'data':{
'notification': {
'id':1
}
}
}
where id is the unique identifier for the notification – you'll use this ID to retrieve the status of a notification.
Retrieve notifications
To retrieve the status of a single text or email notification:
GET /notifications/{id}
The response (status code 200) will be:
{
'notification':
{
'status': 'delivered',
'to': '07515 987 456',
'template': {'id': '5e427b42-4e98-46f3-a047-32c4a87d26bb',
'name': 'First template',
'template_type': 'sms'},
'created_at': '2016-04-26T15:29:36.891512+00:00',
'updated_at': '2016-04-26T15:29:38.724808+00:00',
'sent_at': '2016-04-26T15:29:37.230976+00:00',
'job': {'id': 'f9043884-acac-46db-b2ea-f08cd8ec6d67',
'original_file_name': 'Test run'},
'sent_at': '2016-04-26T15:29:37.230976+00:00',
'id': 'f163deaf-2d3f-4ec6-98fc-f23fa511518f',
'content_char_count': 490,
'service': '5cf87313-fddd-4482-a2ea-48e37320efd1',
'reference': None,
'sent_by': 'mmg'
}
}
See below for explanations of the fields.
To retrieve the status of all notifications:
GET /notifications
The response (status code 200) will be:
{'notifications':
[{
'status': 'delivered',
'to': '07515 987 456',
'template': {'id': '5e427b42-4e98-46f3-a047-32c4a87d26bb',
'name': 'First template',
'template_type': 'sms'},
'job': {'id': '5cc9d7ae-ceb7-4565-8345-4931d71f8c2e',
'original_file_name': 'Test run'},
'created_at': '2016-04-26T15:30:49.968969+00:00',
'updated_at': '2016-04-26T15:30:50.853844+00:00',
'sent_at': '2016-04-26T15:30:50.383634+00:00',
'id': '04ae9bdc-92aa-4d6c-a0da-48587c03d4c7',
'content_char_count': 446,
'service': '5cf87313-fddd-4482-a2ea-48e37320efd1',
'reference': None,
'sent_by': 'mmg'
},
{
'status': 'delivered',
'to': '07515 987 456',
'template': {'id': '5e427b42-4e98-46f3-a047-32c4a87d26bb',
'name': 'First template',
'template_type': 'sms'},
'job': {'id': 'f9043884-acac-46db-b2ea-f08cd8ec6d67',
'original_file_name': 'Test run'},
'created_at': '2016-04-26T15:29:36.891512+00:00',
'updated_at': '2016-04-26T15:29:38.724808+00:00',
'sent_at': '2016-04-26T15:29:37.230976+00:00',
'id': 'f163deaf-2d3f-4ec6-98fc-f23fa511518f',
'content_char_count': 490,
'service': '5cf87313-fddd-4482-a2ea-48e37320efd1',
'reference': None,
'sent_by': 'mmg'
},
...
]
'links': {'last': '/notifications?page=3&template_type=sms&status=delivered',
'next': '/notifications?page=2&template_type=sms&status=delivered'},
'total': 162,
'page_size': 50
}
where:
statusis the status of the notification; this can besending,delivered, orfailedtois the recipient's phone number or email addresstemplate:idis the Template IDnameis the name of the template usedtemplate_typeissmsoremail
created_atis the full timestamp, in Coordinated Universal Time (UTC), at which GOV.UK Notify created the notificationupdated_atis the full timestamp, in Coordinated Universal Time (UTC), at which the notification was updatedsent_atis the full timestamp, in Coordinated Universal Time (UTC), at which GOV.UK Notify sent the notificationjobis empty if you are using the API to send notifications:idis the job IDoriginal_file_nameis the name of the CSV file, if used
idis the unique identifier for the process of sending and retrieving one or more notificationscontent_char_countindicates the full character count of the sms notification, including placeholders (populated for sms notifications only)serviceis your Service IDreferenceis used in the Notifications API so you can ignore it (populated for email notifications only)sent_byis the name of the providerlinks:lastis the url of the last page of notificationsnextis the url of the next page of notifications
totalis the total number of notifications sent by the service using the given template typepage_sizeis an optional integer indicating the number of notifications per page; if not provided, defaults to 50
The above fields are populated once the message has been processed; initially you get back the response indicated above.
This list is split into pages. To scroll through the pages run:
GET /notifications?&page=2
Authorisation error messages
| Error code | Body | Meaning |
|---|---|---|
| 401 | {"result": "error", "message": "Unauthorized, authentication token must be provided"} |
Authorisation header is missing from request |
| 401 | {"result": "error", "message": "Unauthorized, authentication bearer scheme must be used"} |
Authorisation header is missing bearer |
| 403 | {"result": "error", "message": "Invalid token: signature"} |
Unable to decode the JSON Web Token signature, due to missing claims |
| 403 | {"result": "error", "message": "Invalid credentials"} |
Service ID in the iss claim is incorrect, or no valid API key for Service ID |
| 403 | {"result": "error", "message": "Invalid token: expired"} |
Token is expired; there is a 30 second time limit |
Other error messages
| Error code | Body | Meaning |
|---|---|---|
| 429 | {"result": "error", "message": "Exceeded send limits (50) for today"} |
Exceeded number of messages you can send per day |
| 400 | {"result": "error", "message": "id: required field"} |
Post body is badly formed: missing id field |
| 400 | {"result":"error", "message":{'template': ['Missing personalisation: {template_placeholder_name}']} |
Post body is badly formed: missing personalisation data |
| 400 | {"result":"error", "message"={'to': ['Invalid {notification_type} for restricted service')]} |
Service is in trial mode; you cannot send messages to email addresses or phone numbers not belonging to team members |
GOV.UK Notify API code
The GOV.UK Notify API code is open sourced at: