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https://github.com/GSA/notifications-admin.git
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109b41a430
The idea is if you decide your problem isn’t such an emergency after all, we direct you to the form where you can report it as such. This link wasn’t working because it didn’t understand `False` to mean ‘not severe’. Only ‘no’ means not severe. The result was that users got sent in a bit of a convoluted loop where they were asked again if their problem was an emergency or not. Testing this by making sure that both: - the URL in the link is what we expected - when visited it gives the page title we expect Because even if we had had the first test only, it wouldn’t have caught this bug.
47 lines
1.4 KiB
HTML
47 lines
1.4 KiB
HTML
{% extends "withoutnav_template.html" %}
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{% from "components/textbox.html" import textbox %}
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{% from "components/page-footer.html" import page_footer %}
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{% block per_page_title %}
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Out of hours emergencies
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{% endblock %}
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{% block maincolumn_content %}
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<h1 class="heading-large">
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Out of hours emergencies
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</h1>
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<div class="grid-row">
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<div class="column-two-thirds">
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<p>
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First, check the
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<a href="https://status.notifications.service.gov.uk">system status page</a>.
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You don’t need to contact us if
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the problem you’re having is listed on that page.
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</p>
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<p>
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Otherwise, contact us using the emergency email address we
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gave you or your service manager when we made your service live.
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</p>
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<p>
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We’ll reply within 30 minutes and give you hourly updates
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until the problem’s fixed.
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</p>
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<p>
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We don’t offer out of hours support if your service is in
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trial mode.
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</p>
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<h2 class="heading-medium">Any other problems</h2>
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<p class="bottom-gutter-2">
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<a href="{{ url_for('main.feedback', ticket_type='problem', severe='no') }}">Fill in this form</a>
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and we’ll get back to you by the next working day.
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</p>
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<p>
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<a href="{{ url_for('.support') }}">Back to support</a>
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</p>
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</div>
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</div>
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{% endblock %}
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