Files
notifications-admin/app/templates/views/support/index.html
Chris Hill-Scott 4df99bd27f Don’t allow paragraphs without class attribute
All paragraphs should have class="govuk-body", or be otherwise
custom-styled. This commit adds some extra checks to our test fixture
that looks for paragraphs that don’t have any styling. Our test coverage
is pretty good, so this should check almost all pages, and prevent
regressions.

I’ve done this in such a way that it can be extended for other elements
(e.g. links) in the future.
2020-05-29 17:11:01 +01:00

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{% extends "withoutnav_template.html" %}
{% from "components/radios.html" import radios %}
{% from "components/page-footer.html" import page_footer %}
{% from "components/form.html" import form_wrapper %}
{% block per_page_title %}
Support
{% endblock %}
{% block maincolumn_content %}
<h1 class="heading-large">Support</h1>
<p class="govuk-body">We provide 24-hour online support for teams with a live service on GOV.UK&nbsp;Notify.</p>
{% call form_wrapper() %}
{% if current_user.is_authenticated %}
{{ radios(form.support_type) }}
{% else %}
<p class="govuk-body">
What do you need help with?
</p>
{{ radios(form.who, hide_legend=True) }}
{% endif %}
{{ page_footer('Continue') }}
{% endcall %}
<p class="govuk-body">You can also <a class="govuk-link govuk-link--no-visited-state" href="https://ukgovernmentdigital.slack.com/messages/C0E1ADVPC">contact us on Slack</a>.</p>
<div class="govuk-grid-row">
<div class="govuk-grid-column-two-thirds">
<h2 class="heading-medium">Office hours</h2>
<p class="govuk-body">Our office hours are 9:30am to 5:30pm, Monday to Friday.</p>
<p class="govuk-body">When you report a problem in office hours, well aim to read it within 30 minutes and reply within one working day.</p>
<h2 class="heading-medium">Out-of-hours</h2>
<p class="govuk-body">Outside office hours, response times depend on whether youre reporting an emergency.</p>
<p class="govuk-body">If its an emergency, well reply within 30 minutes and update you every hour until the problems fixed.</p>
<p class="govuk-body">If your problem is not an emergency, well reply within one working day.</p>
<p class="govuk-body">A problem is only classed as an emergency if:</p>
<ul class="list list-bullet">
<li>nobody on your team can sign in</li>
<li>a technical difficulties error appears when you try to upload a file</li>
<li>a 500 response code appears when you try to send messages using the API</li>
</ul>
</div>
</div>
{% endblock %}