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By deep linking to the support form we skip the question that asks if someone is a member of the public. This seems like a helpful thing when we’re directing people to where they can ask for document download to be switched on. But what I think is happening (backed up from one example I can see in Kibana): 1. Someone searches for something like ‘email GOV.UK’ 2. They land on https://www.notifications.service.gov.uk/features/email 3. They scan the page and think, hmm not sure what this is, I’m not seeing what I’m looking for here… 4. …but aha, there’s a link that says ‘contact us’ 5. They click it and land on https://www.notifications.service.gov.uk/support/ask-question-give-feedback which has a nice big box to type in This commit removes these deep links from non-logged-in pages, so that everyone has to go through the ‘are you a member of the public’ question before they get to the big typey box.