mirror of
https://github.com/GSA/notifications-admin.git
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46a4e1c612
This is a convenient way of being able to link into pages of the the app from guidance. It handles the case where the current service is not known, either because the user hasn’t chosen one, or because they’re not signed in. This commit also cleans up some unused Jinja imports.
102 lines
4.3 KiB
HTML
102 lines
4.3 KiB
HTML
{% extends "content_template.html" %}
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{% from "components/current-service-link.html" import current_service_link %}
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{% block per_page_title %}
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Edit and format messages
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{% endblock %}
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{% block content_column_content %}
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<h1 class="heading-large">Edit and format messages</h1>
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<p>This page explains how to:</p>
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<ul class="list list-bullet">
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<li><a href="#formatting">format your content</a></li>
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<li><a href="#links">add links</a></li>
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<li><a href="#personalised-content">personalise your content</a></li>
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<li><a href="#optional-content">add optional content</a></li>
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</ul>
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<h2 class="heading-medium" id="formatting">Format your content</h2>
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<p>You can see a list of formatting instructions on the edit template page:</p>
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<ol class="list list-number">
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<li>Go to the {{ current_service_link('main.choose_template', 'templates') }} page.</li>
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<li>Add a new template or choose an existing template and select <b class="govuk-!-font-weight-bold">Edit</b>.</li>
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</ol>
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<p>Email templates can include:</p>
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<ul class="list list-bullet">
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<li>headings</li>
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<li>bullets</li>
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<li><a href="https://design-system.service.gov.uk/components/inset-text/">inset text</a></li>
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<li>horizontal rules</li>
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</ul>
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<p>Letter templates can include headings and bullets.</p>
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<p>Notify does not allow bold, italics, subheadings, underlined text or different fonts. This is because they can make it harder for users to read what you’ve written.</p>
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<h2 class="heading-medium" id="links">Add links</h2>
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<p>When composing an email or text message, write URLs in full and Notify will convert them into links for you.</p>
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<p>You cannot convert text into a link. Research shows that people like to check a URL looks genuine before clicking the link in an email. This is hard to do if the URL is hidden behind clickable link text.</p>
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<p>We do not recommend using a third-party link shortening service because:</p>
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<ul class="list list-bullet">
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<li>your users cannot see where the link will take them</li>
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<li>your link might stop working if there’s a service outage</li>
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<li>you can no longer control where the redirect goes</li>
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</ul>
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<h2 class="heading-medium" id="personalised-content">Personalise your content</h2>
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<p>To personalise the content of your messages, add a placeholder to the template.</p>
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<p>Placeholders are filled in with details, like a name or reference number, each time you send a message.</p>
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<p>To add a placeholder to the template:</p>
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<ol class="list list-number">
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<li>Go to the {{ current_service_link('main.choose_template', 'templates') }} page.</li>
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<li>Add a new template or choose an existing template and select <b class="govuk-!-font-weight-bold">Edit</b>.</li>
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<li>Add a placeholder using double brackets. For example: Hello ((first name)), your reference is ((ref number)).</li>
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<li>Select <b class="govuk-!-font-weight-bold">Save</b>.</li>
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</ol>
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<p>When you send a message you can either:</p>
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<ul class="list list-bullet">
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<li>manually fill in the placeholders yourself</li>
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<li>upload a list of personal details and let Notify do it for you</li>
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</ul>
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<p>If you upload a list, the column names need to match the placeholders in your template.</p>
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<h2 class="heading-medium" id="optional-content">Add optional content</h2>
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<p>To add optional content to your emails and text messages:</p>
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<ol class="list list-number">
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<li>Go to the {{ current_service_link('main.choose_template', 'templates') }} page.</li>
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<li>Add a new template or choose an existing template and select <b class="govuk-!-font-weight-bold">Edit</b>.</li>
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<li>Use double brackets and ?? to define optional content. For example, if you only want to show something to people who are under 18: ((under18??Please get your application signed by a parent or guardian.))</li>
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<li>Select <b class="govuk-!-font-weight-bold">Save</b>.</li>
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</ol>
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<p>For each person you send this message to, specify ‘yes’ or ‘no’ to show or hide this content. You can either:</p>
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<ul class="list list-bullet">
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<li>do this yourself</li>
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<li>upload a list of personal details and let Notify do it for you</li>
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</ul>
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<p>If you upload a list, the column names need to match the optional content in your template.</p>
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<p>You cannot add optional content to a letter.</p>
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{% endblock %}
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