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It’s confusing to the user to have their phone number played back to them in a format that they didn’t enter it. We’ve seen multiple times that people enter 0781… and then don’t recognise their own phone number when it’s played back as +44781… The API can handle phone numbers in any format as of https://github.com/alphagov/notifications-api/pull/134 So there is no need to reformat the user’s phone number before storing it now.