notifications-admin/app/main/views/conversation.py

from flask import jsonify, redirect, render_template, session, url_for
from flask_login import current_user

from app import current_service, notification_api_client, service_api_client
from app.enums import ServicePermission
from app.main import main
from app.main.forms import SearchByNameForm
from app.models.template_list import TemplateList
from app.utils.user import user_has_permissions
from notifications_python_client.errors import HTTPError
from notifications_utils.recipients import format_phone_number_human_readable
from notifications_utils.template import SMSPreviewTemplate


@main.route("/services/<uuid:service_id>/conversation/<uuid:notification_id>")
@user_has_permissions(ServicePermission.VIEW_ACTIVITY, allow_org_user=True)
def conversation(service_id, notification_id):
    user_number = get_user_number(service_id, notification_id)

    return render_template(
        "views/conversations/conversation.html",
        user_number=user_number,
        partials=get_conversation_partials(service_id, user_number),
        updates_url=url_for(
            ".conversation_updates",
            service_id=service_id,
            notification_id=notification_id,
        ),
        notification_id=notification_id,
    )


@main.route("/services/<uuid:service_id>/conversation/<uuid:notification_id>.json")
@user_has_permissions(ServicePermission.VIEW_ACTIVITY, allow_org_user=True)
def conversation_updates(service_id, notification_id):
    return jsonify(
        get_conversation_partials(
            service_id, get_user_number(service_id, notification_id)
        )
    )


@main.route(
    "/services/<uuid:service_id>/conversation/<uuid:notification_id>/reply-with"
)
@main.route(
    "/services/<uuid:service_id>/conversation/<uuid:notification_id>/reply-with/from-folder/<uuid:from_folder>"
)
@user_has_permissions(ServicePermission.SEND_MESSAGES, allow_org_user=True)
def conversation_reply(
    service_id,
    notification_id,
    from_folder=None,
):
    return render_template(
        "views/templates/choose-reply.html",
        templates_and_folders=TemplateList(
            current_service,
            template_folder_id=from_folder,
            user=current_user,
            template_type="sms",
        ),
        template_folder_path=current_service.get_template_folder_path(from_folder),
        search_form=SearchByNameForm(),
        notification_id=notification_id,
        template_type="sms",
    )


@main.route(
    "/services/<uuid:service_id>/conversation/<uuid:notification_id>/reply-with/<uuid:template_id>"
)
@user_has_permissions(ServicePermission.SEND_MESSAGES, allow_org_user=True)
def conversation_reply_with_template(
    service_id,
    notification_id,
    template_id,
):
    session["recipient"] = get_user_number(service_id, notification_id)
    session["placeholders"] = {"phone number": session["recipient"]}

    return redirect(
        url_for(
            "main.send_one_off_step",
            service_id=service_id,
            template_id=template_id,
            step_index=1,
        )
    )


def get_conversation_partials(service_id, user_number):
    return {
        "messages": render_template(
            "views/conversations/messages.html",
            conversation=get_sms_thread(service_id, user_number),
        )
    }


def get_user_number(service_id, notification_id):
    try:
        user_number = service_api_client.get_inbound_sms_by_id(
            service_id, notification_id
        )["user_number"]
    except HTTPError as e:
        if e.status_code != 404:
            raise
        user_number = notification_api_client.get_notification(
            service_id, notification_id
        )["to"]
    return format_phone_number_human_readable(user_number)


def get_sms_thread(service_id, user_number):
    for notification in sorted(
        (  # noqa: B020
            notification_api_client.get_notifications_for_service(
                service_id, to=user_number, template_type="sms"
            )["notifications"]
            + service_api_client.get_inbound_sms(service_id, user_number=user_number)[
                "data"
            ]
        ),
        key=lambda notification: notification["created_at"],
    ):
        is_inbound = "notify_number" in notification
        redact_personalisation = (
            not is_inbound and notification["template"]["redact_personalisation"]
        )

        if redact_personalisation:
            notification["personalisation"] = {}

        yield {
            "inbound": is_inbound,
            "content": SMSPreviewTemplate(
                {
                    "template_type": "sms",
                    "content": (
                        notification["content"]
                        if is_inbound
                        else notification["template"]["content"]
                    ),
                },
                notification.get("personalisation"),
                downgrade_non_sms_characters=(not is_inbound),
                redact_missing_personalisation=redact_personalisation,
            ),
            "created_at": notification["created_at"],
            "status": notification.get("status"),
            "id": notification["id"],
        }