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We think users fall into three buckets: Has access to a few live services, no organisations -- In this case they user will just see the list of live services they have access to – pretty straightforward. Has access to all live services, plus the organisation -- Conceptually the live services are part of the organisation, whereas the trial mode ones aren’t. So it makes sense to go through the organisation to see the live services. If we listed the live services on the choose service page then we’d be confusingly duplicating them on the organisation page. Has access to the organisation, but no services -- The user doesn’t have direct access to their organisation’s services, so they need to go to via the organisation page to change service. For both of the latter we’ll be providing a quick breadcrumb route back into the organisation, so most of the time they won’t need to use the choose service page at all.