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We can’t give advice to members of the public, but increasingly we’re seeing them try to use our support form to ask. It would be better for them if we can direct them straight to somewhere more useful, before they have the chance to raise a support ticket. This commit replaces the report a problem/ask a question triaging for users who aren’t signed in. It’s not possible for non-signed-in users to raise an priority 1 ticket, so we never need to triage the tickets in this way. Instead we can triage people based on whether they work in the public sector or not. If they do then we send them on to the feedback form. If not then they go to a new page which contains some useful links. We’ve chosen these links based on some analysis of the support tickets we’ve received recently[1] 1. https://docs.google.com/spreadsheets/d/1uBQn-ZnCYfz6ltFaUKZpytgvBF0-MeshCLZ1cD74R0c/edit?usp=sharing