Katie Smith a54b3c9f77 Pass valid ticket type to Zendesk ...

The feedback endpoints use `ticket_type` to decide what to display and
whether or not a ticket should be escalated. We were using the
ticket_type as the value for the Zendesk ticket_type. However, the Zendesk
API accepts 4 values for its ticket_type and these are different from
the ticket_type values we use in our code.

This change converts the Notify ticket_type value to a valid Zendesk
ticket_type value when creating a Notify feedback ticket.

2021-09-29 10:37:01 +01:00

..

__init__.py

…

add_service.py

Fix showing service type radios on error

2021-09-16 12:07:03 +01:00

agreement.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

api_keys.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

broadcast.py

Expire test and operator alerts after 4 hours

2021-08-09 15:15:58 +01:00

choose_account.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

code_not_received.py

Move redirect_to_signin helper to new util module

2021-06-14 11:09:42 +01:00

conversation.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

dashboard.py

DRY-up email revalidation check

2021-06-14 12:52:54 +01:00

email_branding.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

feedback.py

Pass valid ticket type to Zendesk

2021-09-29 10:37:01 +01:00

find_services.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

find_users.py

DRY-up and enforce kwargs for most events

2021-07-13 10:57:19 +01:00

forgot_password.py

Forgot password sends redirect link

2020-10-05 16:58:43 +01:00

history.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

inbound_number.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

index.py

move pricing pages to their own file

2021-09-08 10:19:46 +01:00

invites.py

Update email_access_validated_at on invite

2021-08-19 11:14:47 +01:00

jobs.py

Stop passing in today_only for the get_service_statistics method.

2021-06-29 07:33:40 +01:00

letter_branding.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

manage_users.py

Rename unclear "permissions" attributes

2021-07-28 12:37:15 +01:00

new_password.py

Update email_access_validated_at on link click

2021-08-19 11:14:47 +01:00

notifications.py

Catch cancel_letter errors from API

2021-07-28 12:55:06 +01:00

organisations.py

Rename confusing variable

2021-07-15 14:21:58 +01:00

performance.py

Fix bug when live services have no organisation

2021-03-15 09:42:06 +00:00

platform_admin.py

Update data format for platform admin report

2021-06-23 16:14:58 +01:00

pricing.py

move pricing pages to their own file

2021-09-08 10:19:46 +01:00

providers.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

register.py

…

returned_letters.py

Extract user utility code into own module

2021-06-09 13:19:05 +01:00

send.py

dont let people get into one-off flow for deleted templates

2021-07-22 11:47:07 +01:00

service_settings.py

Use Zendesk form for branding requests

2021-09-29 10:30:32 +01:00

sign_in.py

follow sign_in redirect even if you're already signed in

2021-08-17 14:44:09 +01:00

sign_out.py

…

sub_navigation_dictionaries.py

add new billing details page

2021-09-08 10:19:42 +01:00

templates.py

dont let people get into one-off flow for deleted templates

2021-07-22 11:47:07 +01:00

tour.py

Extract template / csv utility code into modules

2021-06-09 15:19:00 +01:00

two_factor.py

Remove unnecessary restriction for 2FA WebAuthn

2021-06-30 14:54:20 +01:00

uploads.py

Send upload_id to Template Preview for logging

2021-07-01 12:09:47 +01:00

user_profile.py

redirect non logged in users

2021-09-14 18:43:26 +01:00

verify.py

Move redirect_to_signin helper to new util module

2021-06-14 11:09:42 +01:00

webauthn_credentials.py

remove server-side error messages for webauthn

2021-09-15 11:43:41 +01:00