mirror of
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213 lines
9.2 KiB
HTML
213 lines
9.2 KiB
HTML
{% extends "base.html" %}
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{% set page_title = "Join Notify" %}
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{% block per_page_title %}{{page_title}}{% endblock %}
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{% block content_column_content %}
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<section class="usa-prose">
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<h1>{{page_title}}</h1>
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<h2>Who is Notify.gov for?</h2>
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<p>
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Government agencies at any level of government who deliver <b>federal programs</b> are able to use Notify.gov. Those
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who sign up to new Notify.gov become our partners.
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</p>
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<p>
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All <b>federal agencies</b> are invited to use Notify.gov to send text messages to their employees, other federal
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agencies, or to the public.
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</p>
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<p>
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<b>
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Non-federal agencies (state, local, territorial, or tribal governments) who administer or deliver federally-funded
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services
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</b> may qualify to use Notify.gov. These programs must specify which federal program the messages they want to
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send are related to. The Notify.gov team confirms our authority to work with these programs as part of our
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agreements process.
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</p>
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<h3>What partners receive</h3>
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<p>
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To use Notify.gov to send messages (outside of our Trial Mode), partners sign a one-year Memorandum of Understanding
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with us. This is a basic agreement outlining our relationship and responsibilities.
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</p>
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<p class="padding-bottom-3"><b>Our core, no-cost, service offering includes:</b></p>
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{% set product_highlights = [
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{
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"svg_src": "#chat",
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"card_heading": "Up to 250,000 messages to use over your first year*",
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},
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{
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"svg_src": "#phone",
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"card_heading": "One toll-free sending phone number",
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},
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{
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"svg_src": "#forum",
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"card_heading": "An easy-to-use web-based interface for sending bulk or individual messages",
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},
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{
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"svg_src": "#assessment",
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"card_heading": "Dashboards and downloadable reports for tracking message delivery",
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},
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] %}
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<ul class="usa-icon-list">
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{% for item in product_highlights %}
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<li class="usa-icon-list__item">
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<div class="usa-icon-list__content padding-left-0">
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<div class="usa-icon-list__icon display-flex flex-align-start">
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<svg aria-hidden="true" focusable="false" role="img" class="icon-list">
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<use xlink:href="{{ asset_url('img/sprite.svg') }}{{ item.svg_src }}"></use>
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</svg>
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<b>{{item.card_heading}}</b>
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</div>
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<p class="indented-paragraph">{{item.p_text}}</p>
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</div>
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</li>
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{% endfor %}
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</ul>
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<p class="font-body-xs">*We plan to offer plans with additional messages soon; please contact us if you need more
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messages so that we can understand your use case!</p>
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<h2 class="padding-bottom-2" id="summary-box-how-to-get-started">How to get started</h2>
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<div class="usa-summary-box maxw-tablet __web-inspector-hide-shortcut__" role="region"
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aria-labelledby="summary-box-how-to-get-started">
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<div class="usa-summary-box__body">
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<div class="usa-summary-box__text">
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<p class="margin-0">Interested in trying Notify.gov before signing an agreement? We can provide qualifying partners with access
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to Trial Mode to review Notify.gov features before deciding. In Trial Mode, you can test sending messages,
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explore the personalization and customization features, and review sample delivery reports.</p>
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</div>
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</div>
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</div>
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<h3 class="font-body-md">Tell us about your program</h3>
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<p class="padding-bottom-3">
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Let’s determine if Notify.gov is a good fit for your organization. To <b>get started</b>, we’ll ask you for
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information such as:
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</p>
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{% set bullet_items = [
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"Organization name and type",
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"Point of contact’s name and email address",
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"Your associated federal funding, program, or authority",
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"The program(s) you want to text about",
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"Who you are planning to text",
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"What you’d like to achieve by texting these people",
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"The estimate number of texts you’d like to send in the first year",
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"Who would you like to include on the Trial Mode account?",
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"Provide the official government email address to invite your team members",
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"When would you like to send your first text(s)?"
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] %}
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<ul class="usa-icon-list padding-bottom-2">
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{% for item in bullet_items %}
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<li class="usa-icon-list__item">
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<div class="usa-icon-list__icon display-flex flex-align-start">
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<svg class="usa-icon checkmark-icon icon-list" aria-hidden="true" focusable="false" role="img">
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<use xlink:href="{{ asset_url('img/sprite.svg') }}#check"></use>
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</svg>
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<b>{{ item }}</b>
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</div>
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</li>
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{% endfor %}
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</ul>
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<a href="https://docs.google.com/forms/d/e/1FAIpQLSdZvsPndZaLeFBTtIxvDCx0Rdjyhln_dWXSLSwfgKw4ftEslw/viewform"
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class="usa-button margin-bottom-3">Get started</a>
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<hr class="maxw-tablet margin-left-0">
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<h2>Next Steps</h2>
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<p>
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Our team will review the information you provide, and follow up with any questions. We’ll contact you no matter your
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qualification status.
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</p>
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<p>
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We provide you a one-year, Memorandum of Understanding (MOU). To text the public fully in Live Mode, your
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organization will need to sign our MOU.
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</p>
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<h3 class="padding-bottom-3">Getting Started FAQs</h3>
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{% set accordion_content = [
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{
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"heading": "What if I need more than 250,000 messages?",
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"p_text": "Plans that include additional messages for a fee will be available soon. We want to design these plans
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based on our partners’ needs, so please <a class='use-link usa-link--external' href='mailto:tts-notify@gsa.gov'>contact us</a> if you hope to be able to
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send more messages. We’d like to talk with you.",
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"position": "b-a1"
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},
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{
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"heading": "What phone numbers can my agency send to?",
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"p_text": "Right now, Notify.gov supports sending messages to North American numbers (+1). If you’d like to send to
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international numbers, we want to <a href='/contact'>hear from you</a>.",
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"position": "b-a2",
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},
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{
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"heading": "Can we send from a shortcode or an existing customer service number?",
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"p_text": "At this time, Notify.gov provides toll-free service numbers. We will be exploring offering shortcodes in
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the near future. If you wish to send from an existing phone number owned or operated by your agency, this is something
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that might be possible in the future, but is not currently on our roadmap.",
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"position": "b-a3",
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},
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{
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"heading": "Can we use API integrations with Notify?",
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"p_text": "While public API integrations are not yet available, we are working on enabling these. If you're looking
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for this feature <a href='/contact'>we want to hear from you</a>.",
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"position": "b-a4",
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},
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{
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"heading": "My IT team has questions about how Notify.gov is built, where can I direct them to more information?",
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"p_text": "To understand how Notify.gov works, see our <a href='/about/security'>Security page </a> for the
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basics. If your IT team needs more
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information we’re happy to share a larger security package upon request.",
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"position": "b-a5",
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},
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{
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"heading": "How does Notify.gov support our records retention policy?",
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"p_text": "We are not a System of Record. For more see our <a href='/about/security'>Security page</a>.",
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"position": "b-a6",
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},
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{
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"heading": "My OGC is asking about consent, where can I get more information for them?",
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"p_text": "Text message notifications are governed by the Telephone Consumer Protection Act. Different levels of
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government have different consent requirements. Download and share our <a class='use-link usa-link--external'
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href='https://github.com/GSA/notifications-admin/files/15100120/TCPA.Overview_Notify.gov.pdf'>overview of the
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TCPA</a> with your legal counsel as
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a starting point.",
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"position": "b-a7",
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},
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{
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"heading": "What information does Notify provide about message delivery?",
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"p_text": "Notify.gov shares back information about message delivery that we receive from individual mobile phone
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carriers. Carriers can only provide information about whether a message was successfully delivered to a specific phone
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number (not a person).
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If you happen to send a message to a landline or out-of-service phone number, these messages will show up as ‘failed’
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in delivery reports.",
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"position": "b-a8",
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},
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{
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"heading": "Can I track engagement with the messages I send?",
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"p_text": "Unlike email, you cannot see if someone reads a message or clicks on a link you included in a message. This
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is a limitation of SMS in general, not Notify.gov. We do highly recommend setting goals for your texting campaigns and
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tracking performance. By combining the delivery reports provided by Notify.gov with other information from your
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program, you may be able to assess engagement and impact.",
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"position": "b-a9",
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},
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{
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"heading": "Is there technical product support offered?",
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"p_text": "We’re on call to answer any questions as you get started using Notify.gov",
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"position": "b-a10",
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},
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] %}
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<div class="usa-accordion usa-accordion--bordered maxw-tablet">
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{% for item in accordion_content %}
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<h4 class="usa-accordion__heading">
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<button type="button" class="usa-accordion__button" aria-controls="{{item.position}}">
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{{item.heading}}
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</button>
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</h4>
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<div id="{{item.position}}" class="usa-accordion__content usa-prose">
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<p>
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{{ item.p_text | safe }}
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</p>
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</div>
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{% endfor %}
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</div>
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</section>
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{% endblock %}
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