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https://github.com/GSA/notifications-admin.git
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1df3c11ae9
The kind of communications we’re getting at the moment can broadly be broken down into: - problems - questions and feedback We will need to triage problems differently, because they could potentially be urgent/severe/emergency/P1/whatever language we use. Questions or feedback will never be P1. Two reasons for making the user categorise their tickets themselves: - Outside of hours we can’t get someone out of bed in order to decide if a ticket is a problem or just feedback - We can tailor the subsequent pages to whether it’s a problem or feedback (eg showing a link to the status page if the user is having a problem) This commit let’s users make the choice with a pair of radio buttons. It also cleans up a bunch of the tests and parameterizes them so we’re testing the flow for both ticket types.
39 lines
1.3 KiB
HTML
39 lines
1.3 KiB
HTML
{% extends "withoutnav_template.html" %}
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{% from "components/textbox.html" import textbox %}
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{% from "components/page-footer.html" import page_footer %}
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{% block page_title %}
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Report a problem – GOV.UK Notify
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{% endblock %}
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{% block maincolumn_content %}
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<h1 class="heading-large">
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Report a problem
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</h1>
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<div class="grid-row">
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<div class="column-two-thirds">
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<div class="panel panel-border-wide">
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<p>
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Check our <a href="https://status.notifications.service.gov.uk">system status</a>
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page to see if there are any known issues with GOV.UK Notify.
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</p>
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</div>
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<p>What went wrong, if anything? What went well? How could we improve this service?</p>
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<form method="post">
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{{ textbox(form.feedback, width='1-1', hint='', rows=10) }}
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<h3 class="heading-medium">Do you want a reply?</h3>
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<p>Leave your details below if you'd like a response.</p>
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{{ textbox(form.name, width='1-1') }}
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{{ textbox(form.email_address, width='1-1') }}
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{{ page_footer(
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'Send',
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secondary_link=url_for('.support'),
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secondary_link_text='Back to support',
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) }}
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</form>
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</div>
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</div>
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{% endblock %}
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