mirror of
https://github.com/GSA/notifications-admin.git
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47 lines
1.5 KiB
HTML
47 lines
1.5 KiB
HTML
{% extends "withoutnav_template.html" %}
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{% from "components/page-footer.html" import page_footer %}
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{% from "components/page-header.html" import page_header %}
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{% from "components/components/back-link/macro.njk" import govukBackLink %}
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{% block per_page_title %}
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Out of hours emergencies
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{% endblock %}
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{% block backLink %}
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{{ govukBackLink({ "href": url_for('.support') }) }}
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{% endblock %}
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{% block maincolumn_content %}
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{{ page_header('Out of hours emergencies')}}
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<div class="grid-row">
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<div class="grid-col-8">
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<p>
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First, check the
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<a class="usa-link" href="https://status.notifications.service.gov.uk">system status page</a>.
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You do not need to contact us if
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the problem you’re having is listed on that page.
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</p>
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<p>
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Otherwise, contact us using the emergency email address we
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gave you or your service manager when we made your service live.
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</p>
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<p>
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We’ll reply within 30 minutes and give you hourly updates
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until the problem’s fixed.
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</p>
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<p>
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We do not offer out of hours support if your service is in
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trial mode.
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</p>
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<h2 class="font-body-lg">Any other problems</h2>
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<p class="bottom-gutter-2">
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<a class="usa-link" href="{{ url_for('main.feedback', ticket_type='report-problem', severe='no') }}">Fill in this form</a>
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and we’ll get back to you by the next working day.
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</p>
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</div>
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</div>
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{% endblock %}
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