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Security

GOV.UK Notify is built for the needs of government services. It has processes in place to:

Data

On Notify, data is encrypted:

Any user data you upload is only held for 7 days.

The Cabinet Office acts as data processor for Notify. Your organisation is the data controller.

Data Protection Act

Notify complies with data protection law. To make sure it stays compliant, there are regular legal reviews of the service’s:

Technical security

Other technical security controls on Notify include:

Protect sensitive information

Some messages include sensitive information like security codes or password reset links.

If you’re sending a message with sensitive information, you can choose to hide those details on the Notify dashboard once the message has been sent. This means that only the message recipient will be able to see that information.

User permissions and signing in

You can set different user permissions in Notify. This lets you control who in your team has access to certain parts of the service.

Two-factor authentication

To sign in to Notify, you’ll need to enter:

If signing in with a text message is a problem for your team, contact us to find out about using an email link instead.

Information risk management

Our approach to information risk management follows NCSC guidance. It assesses:

This approach also applies to the service providers Notify uses to send messages.

How we manage risks on Notify

Things we do to manage risks on Notify include:

Cabinet Office approval

Notify has been assessed and approved by the Cabinet Office Senior Information Risk Officer (SIRO). The SIRO checks this approval once a year.

Notify also has approval from the Office of the Government’s SIRO to host data within the EEA.

Classifications and security vetting

You can use Notify to send messages classified as ‘OFFICIAL’ or ‘OFFICIAL-SENSITIVE’ under the Government Security Classifications policy.

The Notify team has Security Check (SC) level clearance from United Kingdom Security Vetting (UKSV).

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