{% from "components/content-metadata.html" import content_metadata %} {% from "components/table.html" import mapping_table, row, text_field, field, row_heading %} {% from "components/live-search.html" import live_search %} {% from "components/details/macro.njk" import govukDetails %} {% extends "content_template.html" %} {% block per_page_title %} Pricing {% endblock %} {% block content_column_content %}

Pricing

{{ content_metadata( data={ "Last updated": "22 April 2022" } ) }}

GOV.UK Notify is free to use unless you:

You’ll only pay for the additional text messages or letters that you send. There’s no monthly charge, no setup fee and no procurement cost.

{% if not current_user.is_authenticated %} Create an account then add as many unique services as you need to.

{% else %} You can add as many unique services as you need to. {% endif %}

When you add a new service it will start in trial mode.

Emails

It’s free to send emails through Notify.

Text messages

Each unique service you add has an annual allowance of free text messages.

When a service has used its annual allowance, it costs 1.72 pence (plus VAT) for each text message you send.

You’ll use more free messages, or pay more for each message, if you send text messages longer than 160 characters.

You may also use more free messages, or pay more for each message, if you:

See how to pay.

Free text message allowance

The current allowance is:

Each unique service you add has a separate allowance.

Long text messages

If a text message is longer than 160 characters (including spaces), it counts as more than one message.

{% call mapping_table( caption='Text message pricing', field_headings=['Message length', 'Charge'], field_headings_visible=True, caption_visible=False ) %} {% for message_length, charge in [ ('Up to 160 characters', '1 text message'), ('Up to 306 characters', '2 text messages'), ('Up to 459 characters', '3 text messages'), ('Up to 612 characters', '4 text messages'), ('Up to 765 characters', '5 text messages'), ('Up to 918 characters', '6 text messages'), ] %} {% call row() %} {{ text_field(message_length) }} {{ text_field(charge) }} {% endcall %} {% endfor %} {% endcall %}

Signs and symbols

The following signs and symbols count as 2 characters each:
[]{}^\|~€

Using them can increase the cost of sending text messages.

Accents and accented characters

Some languages, such as Welsh, use accented characters.

The following accented characters do not affect the cost of sending text messages: Ä, É, Ö, Ü, à, ä, é, è, ì, ò, ö, ù, ü.

Using other accented characters can increase the cost of sending text messages.

{% set accentedChars %}

{% call mapping_table( caption='Accented characters that affect text message charges', field_headings=['Character', 'Description'], field_headings_visible=True, caption_visible=False ) %} {% for letter, description in [ ('Â', 'Capital letter A with circumflex'), ('Á', 'Capital letter A with acute'), ('À', 'Capital letter A with grave'), ('Ê', 'Capital letter E with circumflex'), ('È', 'Capital letter E with grave'), ('Ë', 'Capital letter E with dieresis'), ('Î', 'Capital letter I with circumflex'), ('Í', 'Capital letter I with acute'), ('Ì', 'Capital letter I with grave'), ('Ï', 'Capital letter I with dieresis'), ('Ô', 'Capital letter O with circumflex'), ('Ó', 'Capital letter O with acute'), ('Ò', 'Capital letter O with grave'), ('Û', 'Capital letter U with circumflex'), ('Ú', 'Capital letter U with acute'), ('Ù', 'Capital letter U with grave'), ('Ŵ', 'Capital letter W with circumflex'), ('Ẃ', 'Capital letter W with acute'), ('Ẁ', 'Capital letter W with grave'), ('Ẅ', 'Capital letter W with dieresis'), ('Ŷ', 'Capital letter Y with circumflex'), ('Ý', 'Capital letter Y with acute'), ('Ỳ', 'Capital letter Y with grave'), ('Ÿ', 'Capital letter Y with dieresis'), ('â', 'Lower case letter a with circumflex'), ('á', 'Lower case letter a with acute'), ('ê', 'Lower case letter e with circumflex'), ('ë', 'Lower case letter e with dieresis'), ('î', 'Lower case letter i with circumflex'), ('í', 'Lower case letter i with acute'), ('ï', 'Lower case letter i with dieresis'), ('ô', 'Lower case letter o with circumflex'), ('ó', 'Lower case letter o with acute'), ('û', 'Lower case letter u with circumflex'), ('ú', 'Lower case letter u with acute'), ('ŵ', 'Lower case letter w with circumflex'), ('ẃ', 'Lower case letter w with acute'), ('ẁ', 'Lower case letter w with grave'), ('ẅ', 'Lower case letter w with dieresis'), ('ŷ', 'Lower case letter y with circumflex'), ('ý', 'Lower case letter y with acute'), ('ỳ', 'Lower case letter y with grave'), ('ÿ', 'Lower case letter y with dieresis'), ] %} {% call row() %} {{ text_field(letter) }} {{ text_field(description) }} {% endcall %} {% endfor %} {% endcall %}
{% endset %} {{ govukDetails({ "summaryText": "Accented characters that affect text message charges", "html": accentedChars }) }}
{% call mapping_table( caption='Pricing for text messages containing accented characters that affect the charges', field_headings=['Message length', 'Charge'], field_headings_visible=True, caption_visible=False ) %} {% for message_length, charge in [ ('Up to 70 characters', '1 text message'), ('Up to 134 characters', '2 text messages'), ('Up to 201 characters', '3 text messages'), ('Up to 268 characters', '4 text messages'), ('Each additional 67 characters', '1 additional text message'), ] %} {% call row() %} {{ text_field(message_length) }} {{ text_field(charge) }} {% endcall %} {% endfor %} {% endcall %}

Sending text messages to international numbers

It might cost more to send text messages to international numbers than UK ones, depending on the country.

{% set smsIntRates %} {{ live_search(target_selector='#international-pricing .table-row', show=True, form=search_form, label='Search by country name or code') }}
{% call mapping_table( caption='Letter pricing', field_headings=['Country code', 'Country', 'Cost multiplier'], field_headings_visible=True, caption_visible=False ) %} {% for cc, names, billable_units in international_sms_rates %} {% call row() %} {{ text_field('+' + cc) }} {% call field() %} {% for name in names %} {{ name }}
{% endfor %} {% endcall %} {{ text_field('{} ×'.format(billable_units)|safe) }} {% endcall %} {% endfor %} {% endcall %}
{% endset %} {{ govukDetails({ "summaryText": "International text message rates", "html": smsIntRates }) }}

Letters

The cost of sending a letter depends on the postage you choose and how many sheets of paper you need.

Prices include:

{% call mapping_table( caption='Letter pricing', field_headings=['Paper', 'Second class', 'First class', 'International'], field_headings_visible=True, caption_visible=False ) %} {% for sheets, second, first, international in [ ('1 sheet', '41p', '63p', '96p'), ('2 sheets', '46p', '68p', '£1.04'), ('3 sheets', '51p', '73p', '£1.12'), ('4 sheets', '56p', '78p', '£1.20'), ('5 sheets', '61p', '83p', '£1.28'), ] %} {% call row() %} {% call row_heading() %} {{ sheets }} {% endcall %} {{ text_field(second + ' + VAT') }} {{ text_field(first + ' + VAT') }} {{ text_field(international + ' + VAT') }} {% endcall %} {% endfor %} {% endcall %}
{% endblock %}