Pricing
To use GOV.UK Notify, there’s:
- no monthly charge
- no setup fee
- no procurement cost
{% if not current_user.is_authenticated %}
Create an account then set up as many different services as you need to. Each service has its own free text message allowance.
{% endif %}
When you set up a new service it will start in trial mode.
Emails
It’s free to send emails through Notify.
Text messages
Each service you set up in Notify has a free annual allowance. The allowance is:
- 250,000 free text messages for central government services
- 25,000 free text messages for other public sector services
It costs 1.58 pence (plus VAT) for each text message you send after your free allowance.
See how to pay.
Long text messages
If a text message is beyond a certain length, it’ll be charged as more than one message:
{% call mapping_table(
caption='Letter pricing',
field_headings=['Message length', 'Charge'],
field_headings_visible=True,
caption_visible=False
) %}
{% for message_length, charge in [
('Up to 160 characters', '1 text message'),
('Up to 306 characters', '2 text messages'),
('Up to 459 characters', '3 text messages'),
('Up to 612 characters', '4 text messages'),
] %}
{% call row() %}
{{ text_field(message_length) }}
{{ text_field(charge) }}
{% endcall %}
{% endfor %}
{% endcall %}
Sending text messages to international numbers
It might cost more to send text messages to international numbers than UK ones, depending on the country.
International text message rates
{{ live_search(target_selector='#international-pricing .table-row', show=True, form=search_form, label='Search by country name or code') }}
{% call mapping_table(
caption='Letter pricing',
field_headings=['Country code', 'Country', 'Cost multiplier'],
field_headings_visible=True,
caption_visible=False
) %}
{% for cc, names, billable_units in international_sms_rates %}
{% call row() %}
{{ text_field('+' + cc) }}
{% call field() %}
{% for name in names %}
{{ name }}
{% endfor %}
{% endcall %}
{{ text_field('{} ×'.format(billable_units)|safe) }}
{% endcall %}
{% endfor %}
{% endcall %}
Letters
The cost of sending a letter depends on the postage you choose and how many sheets of paper you need.
{% call mapping_table(
caption='Letter pricing',
field_headings=['Paper', 'Second class', 'First class'],
field_headings_visible=True,
caption_visible=False
) %}
{% for sheets, second, first in [
('1 sheet', '30', '56'),
('2 sheets', '35', '61'),
('3 sheets', '40', '66'),
('4 sheets', '45', '71'),
('5 sheets', '50', '76'),
] %}
{% call row() %}
{% call row_heading() %} {{ sheets }} (double-sided) {% endcall %}
{{ text_field(second + 'p + VAT') }}
{{ text_field(first + 'p + VAT') }}
{% endcall %}
{% endfor %}
{% endcall %}
Prices include:
- paper
- double-sided colour printing
- C5 size envelopes with an address window
- first or second class postage
How to pay
Before you can use Notify to send letters or pay for text messages you’ll need to:
- send us a request to make your service live
- sign our data sharing and financial agreement
- raise a Purchase Order (PO)
You may need to set up the Cabinet Office as a supplier before you can raise a PO.
After you’ve done that, Notify will send you an invoice at the end of each quarter. If the value of an invoice is very small, we roll it into the next quarter to save time and effort.