Pricing
To use GOV.UK Notify, there’s:
- no procurement cost
- no monthly charge
- no setup fee to use
Emails
It’s free to send emails through GOV.UK Notify.
Text messages
You have a free allowance of text messages each financial year. You’ll get:
- 250,000 free text messages for central government services
- 25,000 free text messages for other public sector services
It costs 1.58 pence (plus VAT) for each text message you send after your free allowance.
Multiple services
If your organisation offers multiple services, you can have a different Notify account for each of them.
Each service will get its own free message allowance.
Long text messages
If a text message is beyond a certain length, it’ll be charged as more than one message:
{% call mapping_table(
caption='Letter pricing',
field_headings=['Message length', 'Charge'],
field_headings_visible=True,
caption_visible=False
) %}
{% for message_length, charge in [
('Up to 160 characters', '1 text message'),
('Up to 306 characters', '2 text messages'),
('Up to 459 characters', '3 text messages'),
('Up to 612 characters', '4 text messages'),
] %}
{% call row() %}
{{ text_field(message_length) }}
{{ text_field(charge) }}
{% endcall %}
{% endfor %}
{% endcall %}
Sending text messages to international numbers
It might cost more to send text messages to international numbers than UK ones, depending on the country.
International text message rates
{{ live_search(target_selector='#international-pricing .table-row', show=True, form=search_form, label='Search by country name or code') }}
{% call mapping_table(
caption='Letter pricing',
field_headings=['Country code', 'Country', 'Cost multiplier'],
field_headings_visible=True,
caption_visible=False
) %}
{% for cc, names, billable_units in international_sms_rates %}
{% call row() %}
{{ text_field('+' + cc) }}
{% call field() %}
{% for name in names %}
{{ name }}
{% endfor %}
{% endcall %}
{{ text_field('{} ×'.format(billable_units)|safe) }}
{% endcall %}
{% endfor %}
{% endcall %}
Letters
The cost of sending a letter depends on how many sheets of paper you need and the class of postage.
{% call mapping_table(
caption='Letter pricing',
field_headings=['', 'Second class', 'First class'],
field_headings_visible=True,
caption_visible=False
) %}
{% for sheets, second, first in [
('1 sheet', '30', '56'),
('2 sheets', '35', '61'),
('3 sheets', '40', '66'),
('4 sheets', '45', '71'),
('5 sheets', '50', '76'),
] %}
{% call row() %}
{% call row_heading() %} {{ sheets }} (double-sided) {% endcall %}
{{ text_field(second + 'p + VAT') }}
{{ text_field(first + 'p + VAT') }}
{% endcall %}
{% endfor %}
{% endcall %}
Letter prices include:
- paper
- double-sided colour printing
- envelopes
- postage
How to pay
You can find details of how to pay for Notify in our data sharing and financial agreement.
{{ agreement_info.as_pricing_paragraph(
pricing_link=url_for('main.sign_in', next=url_for('main.pricing', _anchor='paying')),
download_link=url_for('main.agreement'),
support_link=url_for('.feedback', ticket_type='ask-question-give-feedback', body='agreement'),
signed_in=current_user.is_authenticated,
) }}