{% extends "content_template.html" %} {% from "components/table.html" import mapping_table, row, text_field %} {% block per_page_title %} Delivery status {% endblock %} {% block content_column_content %}

Delivery status

Notify’s real-time dashboard lets you check the status of any message.

For security, this information is only available for seven days after a message has been sent. You can download a report, including a list of sent messages, for your own records.

This page describes the statuses you'll see when you're signed in to Notify.

Text messages

{% call mapping_table( caption='Message statuses – text messages', field_headings=['Status', 'Description'], field_headings_visible=True, caption_visible=False ) %} {% for message_status, description in [ ('Total', 'The total number of messages that have been sent during the last seven days.'), ('Pending', 'Notify has sent the message to the provider. The provider will try to deliver the message to the recipient for up to 72 hours. Notify is waiting for delivery information.'), ('Delivered', 'The message was successfully delivered. Notify cannot tell you if a user has opened or read a message.'), ('Failed', 'The provider could not deliver the message. This can happen if the phone number was wrong or if the network operator rejects the message. If you’re sure that these phone numbers are correct, you should contact us. If not, you should remove them from your database. You’ll still be charged for text messages that cannot be delivered.' | safe), ] %} {% call row() %} {{ text_field(message_status) }} {{ text_field(description) }} {% endcall %} {% endfor %} {% endcall %}
{% endblock %}