During the pilot period, each service has an allowance of 250,000 message parts. Once this allowance is met, the application will stop delivering messages. There's no monthly charge, no setup fee, and no procurement cost. You'll use more parts towards the allowance if you:
If a text message is longer than 160 characters (including spaces and service name), it counts as more than one message part.
Personalization can change the length of messages. For example, if you are personalizing with a first name, Fred is significantly shorter than Alexander. When you are evaluating how long a message is, you need to consider variations in message length based on personalization.
Before you send messages, Notify will let you know how many messages you are sending, the number of parts you are using, and the number of parts you’ll have left.
The following signs and symbols count as 2 characters each:
[]{}^\|~$
Using them can increase the cost of sending text messages.
Notify can handle a wide range of different languages and scripts. However, occasionally some phone carriers may struggle to display special characters or non-romanized scripts. (Languages such as Arabic, Chinese, Japanese, Korean, and Russian use non-romanized scripts with different characters.) Best practices encourage communication in the recipient’s preferred language, but we are aware that, rarely, a phone carrier will not be able to handle the message.
The following accented characters do not affect the cost of sending text messages: Ä, É, Ö, Ü, à, ä, é, è, ì, ò, ö, ù, ü.
Using other accented characters or scripts will increase the cost of sending text messages. Even one accented character (with the exception of those noted above), or use of a non-romanized or logographic script will cause the entire message to be calculated as detailed below.