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Who is Notify.gov for?

Government agencies at any level of government who deliver federal programs are able to use Notify.gov. Those who sign up to new Notify.gov become our partners.

All federal agencies are invited to use Notify.gov to send text messages to their employees, other federal agencies, or to the public.

Non-federal agencies (state, local, territorial, or tribal governments) who administer or deliver federally-funded services may qualify to use Notify.gov. These programs must specify which federal program the messages they want to send are related to. The Notify.gov team confirms our authority to work with these programs as part of our agreements process.

What partners receive

To use Notify.gov to send messages (outside of our Trial Mode), partners sign a one-year Memorandum of Understanding with us. This is a basic agreement outlining our relationship and responsibilities.

Our core, no-cost, service offering includes:

{% set product_highlights = [ { "svg_src": "#chat", "card_heading": "Up to 250,000 messages to use over your first year*", }, { "svg_src": "#phone", "card_heading": "One toll-free sending phone number", }, { "svg_src": "#forum", "card_heading": "An easy-to-use web-based interface for sending bulk or individual messages", }, { "svg_src": "#assessment", "card_heading": "Dashboards and downloadable reports for tracking message delivery", }, ] %}

*We plan to offer plans with additional messages soon; please contact us if you need more messages so that we can understand your use case!

How to get started

Interested in trying Notify.gov before signing an agreement? We can provide qualifying partners with access to Trial Mode to review Notify.gov features before deciding. In Trial Mode, you can test sending messages, explore the personalization and customization features, and review sample delivery reports.

Tell us about your program

Let’s determine if Notify.gov is a good fit for your organization. To get started, we’ll ask you for information such as:

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Next Steps

Our team will review the information you provide, and follow up with any questions. We’ll contact you no matter your qualification status.

We provide you a one-year, Memorandum of Understanding (MOU). To text the public fully in Live Mode, your organization will need to sign our MOU.

Getting Started FAQs

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