Leo Hemsted
d5238bce5b
handle if user doesn't provide name/email
...
also clean up usage of DESKPRO_PERSON_EMAIL and put it in the conf rather than env
2016-08-04 18:01:08 +01:00
Leo Hemsted
ff46aaa6cc
send user contact info to deskpro correctly
...
previously we were erroneously setting our own reply email rather
than using the user's provided one 😵
2016-08-04 17:02:21 +01:00
Chris Hill-Scott
228abf4526
Use correct key to set team in DeskPro
...
For the `POST` ticket endpoint, the parameter is `agent_team_id`:
https://manuals.deskpro.com/html/developer-apps/api/api-tickets.html#id2
2016-05-20 15:58:20 +01:00
Pete Herlihy
c73087074b
Nice feedback message.
2016-05-20 12:20:58 +01:00
Pete Herlihy
4e2cc0250a
Setting the style for the flash message on feedback page
...
Was using the default of dangerous - which it shouldn't. Obvs.
2016-05-20 11:00:33 +01:00
Adam Shimali
e608b60d93
Merge pull request #589 from alphagov/import-cleanup
...
Removed unused imports
2016-05-18 16:26:58 +01:00
Adam Shimali
e181940966
Renamed DESKPRO_TEAM_ID to DESKPRO_DEPT_ID to match name of param in
...
api call.
Added DESKPRO_ASSIGNED_AGENT_TEAM_ID so that tickets routed correctly.
2016-05-18 15:03:23 +01:00
Adam Shimali
25170e7e42
Removed unused imports
2016-05-18 14:39:06 +01:00
Chris Hill-Scott
a65466327c
Put environment URL in feedback tickets
...
So that:
- we know what environment a request has been sent from
2016-04-26 16:46:00 +01:00
Chris Hill-Scott
45241d6232
Put a form on the request to go live page
...
This commit:
- moves things around a bit on the request to go live page
- sticks a textbox in there
So when someone click the big green button, we will get a support ticket
that looks something like:
```
From Test User <test@user.gov.uk > on behalf of Test Service
(6ce466d0-fd6a-11e5-82f5-e0accb9d11a6)
---
We’ll send about 1000 text messages in the first month, and then 10,000
text messages per month after that. Usage of our service is about 50%
higher in March, at the end of the tax year.
```
2016-04-26 14:45:50 +01:00
Chris Hill-Scott
22fe164711
Move feedback endpoints into own file
...
Doesn’t make sense to shove more stuff into index.py
2016-04-26 14:45:31 +01:00
