In research we’ve seen users struggle with this. Often they’d type
((Joe Bloggs)) or ((XX/XX/XXXX)) instead of a sensible name.
Lets see if explaining it differently helps.
Templates now have:
- a type (email or sms)
- a subject (if they are email templates)
We don’t want two completely separate view files for email and SMS, because they
would have an enormous amount of repetition.
So this commit adds
- different templates for SMS and email templates
- different form objects for SMS and email templates
…and wires them up.