There’s no immediate feedback with letter jobs, unlike email or text
messages jobs where you see the numbers starting to tick over straight
away.
We need to reassure the user that the thing they asked us to do (send
letters) is underway. ‘Printing’ feels like the natural first state of
the letter-making process. So this commit adds a banner to tell the
user that printing is the thing that’s happening.
The sending/failed/delivered thing:
- doesn’t map to the actual states of letters
- doesn’t respond quickly enough to give you feedback that something is
happening (because "sending" doesn’t even go to "probably delivered"
for a few days)
This commit replaces these 4 boxes with some more useful information:
- one number – how many letters were in the job in total
- when we estimate that the letters will be delivered
The status for each letter in a job will be the same for every single
letter (at least until we start dealing with returns).
It’s redundant to show this information over and over again. This commit
removes it.
The idea is if you decide your problem isn’t such an emergency after
all, we direct you to the form where you can report it as such. This
link wasn’t working because it didn’t understand `False` to mean ‘not
severe’. Only ‘no’ means not severe.
The result was that users got sent in a bit of a convoluted loop
where they were asked again if their problem was an emergency or not.
Testing this by making sure that both:
- the URL in the link is what we expected
- when visited it gives the page title we expect
Because even if we had had the first test only, it wouldn’t have caught
this bug.
It will also be useful to know (especially for the API):
- when a letter was printed
- if it’s been printed or not
This commit:
- adds code to calculate these two pieces of information
- refactors the function to return a `namedtuple` – a tuple of two items
was manageable, but with four items it was getting hard to know what
each one meant – this lets us label each piece of information that is
being returned
Letter delivery depends on:
- how long it takes to print
- how long it takes to post
Both of these process are impacted by weekends, because people don’t
work on weekends.
It also depends on if you submit your letter before or after 5pm,
because that’s the cut off time for getting a letter printed on a given
day – ie after 5pm on Monday is effectively the same as Tuesday and so
on.
But I reckon all our users need to know is roughly how long it will take
until the letter turns up on the user’s doorstep. So this commit adds
a function to calculate this. Doesn’t surface it on the front end _yet_.
